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21 Posts

1687

February 21st, 2022 19:00

My Internet connection keeps timing out

Hello, I have a Dell Inspiron Windows 10 laptop computer. Lately, when I try to connect to the Internet, my connection keeps timing out. I use the Firefox, Google Chrome, and Microsoft Edger browsers. With Edge, the browser keeps trying to make a connection until it gets one. But I have never had this problem before, and I am just wondering if there is some adjustment that I need to make? Thank you

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21 Posts

February 26th, 2022 12:00

Thank you for all of the help that I received on this topic!

After watching a YouTube video, and following the instructions, I was able to solve the problem, and my computer is running fine!

Thanks again.       

https://www.youtube.com/watch?v=-5p8AAjqMU0 

6 Operator

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4K Posts

February 21st, 2022 22:00

You may also want to check out Dell's Networking & Wireless Support Center for other steps that you may want to try.

Let me know what brand modem / router that you're using, and the model number, as well as if you've updated the firmware.   There are a lot of different causes that can explain why you're seeing your connection drop but hopefully we can figure out what is causing yours.

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21 Posts

February 22nd, 2022 19:00

Thank you very much for the information, I will definitely check it out.

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21 Posts

February 22nd, 2022 19:00

Hello Adrian,

Thank you for the information. I have a Dell Inspiron 3520 laptop,

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I am currently using my OnePlus Nord10 Android phone as my internet connection, via USB cable to my Inspiron laptop. This worked perfectly, until a few days ago. I can get Internet on my phone with no problems. I am not sure where to find the modem / router information.

But thanks for your help !

 

 

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