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September 14th, 2021 15:00
.net framework error on each reboot linked to alienware command centre
Hi, I am running Windows 10 and recently I have started getting a .net framework error every time i restart my Dell G15 5500 laptop.
If i dismiss the error it then doesn't return until i boot again and alienware cc seems to run fine when i open it.
I have reinstalled the software this did not fix it, i have also uninstalled alienware cc and after rebooting the error does go away.
The error i get shows the following:
When i click details i get the below message:
See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.NullReferenceException: Object reference not set to an instance of an object. at Alienware_Peripherals.Core.Device.SettingsDevice.ReadOSLevelSettings() at Alienware_Peripherals.Core.Device.SettingsDevice.onMouseWmSettingChangeUpdateEvent(String interfaceName) at Alienware_Peripherals_Common.MouseWmSettingChangeUpdateEventHandler.Invoke(String interfaceName) at Alienware_Peripherals_Common.MouseWmSettingChangeNotifier.messageCallBack(Object state) ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.8.4400.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll ---------------------------------------- AWCC.Background.Server Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Background.Server.exe ---------------------------------------- AWCC.NetTools Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.NetTools.DLL ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.8.4400.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- AWCC.FX.DeviceDiscovery.Win32 Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.DeviceDiscovery.Win32.DLL ---------------------------------------- AWCC.RPC.Win32 Assembly Version: 1.0.1.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.DLL ---------------------------------------- AWCC.RPC.Win32.Interfaces Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.Interfaces.DLL ---------------------------------------- AWCC.Service.Interfaces Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Service.Interfaces.DLL ---------------------------------------- AWCC.Win32.Helper Assembly Version: 1.0.1.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Win32.Helper.DLL ---------------------------------------- AWCC.PM.Domain Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.PM.Domain.DLL ---------------------------------------- AWCC.UpdateService Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.UpdateService.DLL ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- System.Runtime.Remoting Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll ---------------------------------------- AWCC.FX.Core.Win32 Assembly Version: 1.0.9.0 Win32 Version: 1.0.9.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Win32.DLL ---------------------------------------- AWCCToastNotificationWin32 Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCCToastNotificationWin32.DLL ---------------------------------------- AWCC.Macro.Engine Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Macro.Engine.DLL ---------------------------------------- System.Management Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll ---------------------------------------- System.Web Assembly Version: 4.0.0.0 Win32 Version: 4.8.4330.0 built by: NET48REL1LAST_B CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll ---------------------------------------- Windows.ApplicationModel Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/Windows/system32/WinMetadata/Windows.ApplicationModel.winmd ---------------------------------------- Windows.Management Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/Windows/system32/WinMetadata/Windows.Management.winmd ---------------------------------------- System.Runtime Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.dll ---------------------------------------- Windows.Foundation Assembly Version: 255.255.255.255 Win32 Version: 10.0.10011.16384 CodeBase: file:///C:/Windows/system32/WinMetadata/Windows.Foundation.winmd ---------------------------------------- System.Runtime.WindowsRuntime Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.WindowsRuntime/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.WindowsRuntime.dll ---------------------------------------- AWCC.FX.Core.Metadata.Win32 Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Metadata.Win32.DLL ---------------------------------------- Newtonsoft.Json Assembly Version: 11.0.0.0 Win32 Version: 11.0.2.21924 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/Newtonsoft.Json.DLL ---------------------------------------- System.Numerics Assembly Version: 4.0.0.0 Win32 Version: 4.8.4084.0 built by: NET48REL1 CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll ---------------------------------------- System.Runtime.Serialization Assembly Version: 4.0.0.0 Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll ---------------------------------------- System.Data Assembly Version: 4.0.0.0 Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll ---------------------------------------- Martell_VID_04F2_PID_1830_22 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Martell_VID_04F2_PID_1830_22.dll ---------------------------------------- Alienware_Peripherals_Common Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Common.DLL ---------------------------------------- Alienware_Peripherals_Metadata Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Metadata.DLL ---------------------------------------- Newtonsoft.Json Assembly Version: 10.0.0.0 Win32 Version: 10.0.3.21018 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Newtonsoft.Json.DLL ---------------------------------------- Tully_VID_04F2_PID_1831_22 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tully_VID_04F2_PID_1831_22.dll ---------------------------------------- TullyRGB_VID_04F2_PID_1968 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/TullyRGB_VID_04F2_PID_1968.dll ---------------------------------------- Yrel_VID_04F2_PID_1665_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Yrel_VID_04F2_PID_1665_21.dll ---------------------------------------- Durotan_VID_04F2_PID_1666_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Durotan_VID_04F2_PID_1666_21.dll ---------------------------------------- Guldan_VID_04CA_PID_00A5_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Guldan_VID_04CA_PID_00A5_21.dll ---------------------------------------- Tyrion_VID_0461_PID_4e9f_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tyrion_VID_0461_PID_4e9f_21.dll ---------------------------------------- Blackhand2_VID_04CA_PID_00B0_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand2_VID_04CA_PID_00B0_21.dll ---------------------------------------- Blackhand_VID_04CA_PID_00A6_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand_VID_04CA_PID_00A6_21.dll ---------------------------------------- GregorDongle_VID_0461_PID_4ec0_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/GregorDongle_VID_0461_PID_4ec0_21.dll ---------------------------------------- Snow_VID_0461_PID_4E9E_21 Assembly Version: 1.1.22.0 Win32 Version: 1.1.22.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Snow_VID_0461_PID_4E9E_21.dll ---------------------------------------- AWCC.FX.Core.Code.Win32 Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Code.Win32.DLL ---------------------------------------- AWCC.FX.API.PID0x531 Assembly Version: 5.3.2.0 Win32 Version: 5.3.2.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.PID0x531.DLL ---------------------------------------- AWCC.FX.API.Core Assembly Version: 1.0.11.0 Win32 Version: 1.0.11.0 CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.Core.DLL ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box.
Has anyone got any ideas how i could fix this please, is this a known issue that will be fixed in a new alienware cc version?
Regards
James



AdrianG001
4 Operator
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4K Posts
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September 15th, 2021 05:00
That error indicates the Alienware Command Center software installed on your PC is throwing an exception on the .Net Framework
Uninstall Alienware Command Center, then restart (not shut down) your PC and check if that error popup has gone.
Then, if you want to continue using that software, download the latest version that Dell provide on the support page for your PC on their website.