Hello I had the exact same problem with the abnormal heat where the cpu would reach an astonishing 100C and the gpu would throttle at 85C, and I fixed it by tearing down the laptop and re-applying thermal paste, as well as undervolting both the gpu and the cpu, If the laptop had worked fine for the first 5 months or so, and then you have started to notice the problems, you definitely need to reapply thermal paste, as the issue is in the bad quality of thermal paste this laptop comes with, and it dries out after a small number of months of usage, if however that is not the case, and it was this bad since you bought it, it could be thet the thermal paste was initially applied in the wrong way, or most likely it is a sowtware issue, and in this case download the latest intel Chipset driver, the Intel dynamic platform and thermal framework driver (IDPTF driver), and the latest bios version, and then install them in this order Chipset, IDPTF, and then bios, I would also highly recommend undervolting both your gpu and cpu. Hope at least one of these helped, if not then i would suggest you do all of them.
Credit to DELL-SreejithR for telling me about the drivers
Thank you for your message. I apologize for the inconvenience caused. I will be glad to assist you with this. Please share the service tag on a private message so that I can check the warranty details, troubleshooting done & assist you further.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
AlphaOne321
11 Posts
0
April 19th, 2019 10:00
Hello I had the exact same problem with the abnormal heat where the cpu would reach an astonishing 100C and the gpu would throttle at 85C, and I fixed it by tearing down the laptop and re-applying thermal paste, as well as undervolting both the gpu and the cpu, If the laptop had worked fine for the first 5 months or so, and then you have started to notice the problems, you definitely need to reapply thermal paste, as the issue is in the bad quality of thermal paste this laptop comes with, and it dries out after a small number of months of usage, if however that is not the case, and it was this bad since you bought it, it could be thet the thermal paste was initially applied in the wrong way, or most likely it is a sowtware issue, and in this case download the latest intel Chipset driver, the Intel dynamic platform and thermal framework driver (IDPTF driver), and the latest bios version, and then install them in this order Chipset, IDPTF, and then bios, I would also highly recommend undervolting both your gpu and cpu. Hope at least one of these helped, if not then i would suggest you do all of them.
Credit to DELL-SreejithR for telling me about the drivers
U2CAMEB4ME
4 Operator
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6.2K Posts
0
April 19th, 2019 08:00
@OmarDerbala
Teetertotter
2 Intern
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293 Posts
0
April 19th, 2019 08:00
https://www.dell.com/community/Inspiron/inspiron-7577-short-lived-huge-fps-drops-high-temps/m-p/7286975#M52403
Scroll down about over heating, and might find that persons solution to over heating..etc.
Dell-SreejithR
4 Operator
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3.4K Posts
1
April 19th, 2019 09:00
Thank you for your message. I apologize for the inconvenience caused. I will be glad to assist you with this. Please share the service tag on a private message so that I can check the warranty details, troubleshooting done & assist you further.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the service tag, registered name & email address.
How to locate the service tag
OmarDerbala
1 Rookie
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7 Posts
1
April 22nd, 2019 17:00
AlphaOne321
11 Posts
0
April 23rd, 2019 12:00
ur welcome ;)
qqqwerty
8 Posts
0
September 30th, 2019 14:00
You should not undervolt anything or disassemble the laptop while it is under warranty.
If the gaming laptop is not capable of performing at declared parameters, then it is a bad product and shall be replaced for the one that can.
PRYTV
28 Posts
0
June 26th, 2020 06:00
function is not their finer suit, but great advertising and dependable debiting of your bank account!
RehReh
8 Posts
0
September 26th, 2020 16:00
Hi guys, I had the same issue with my 7566, I think I have fixed the issue myself with a little help from youtube. Have a look at this:
https://www.youtube.com/watch?v=vfIxf73RGEg
It's worked for me so far so good luck I hope it helps.
lulu123420
2 Posts
0
July 3rd, 2021 15:00
Dont worry, its normal for it to be hot to the touch playing graphical intensive games like gta5. It does not damage the components.