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April 19th, 2019 05:00

Pc only boot with OS

1555677495755905874132.jpg

The above picture is the error message I got after deleting my dispart. I can only access my windows with installation CD . I initially tough itz my hard drive, so I removed it to another PC and it's working fine. Please I think sometimes has go wrong with my board. Anyone with the available solution. Laptop model is Dell inspiron 15 3575. Please urgent solution needed. 

4 Operator

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5.6K Posts

April 19th, 2019 07:00


@Iszyway wrote:

1555677495755905874132.jpg

The above picture is the error message I got after deleting my dispart. I can only access my windows with installation CD . I initially tough itz my hard drive, so I removed it to another PC and it's working fine. Please I think sometimes has go wrong with my board. Anyone with the available solution. Laptop model is Dell inspiron 15 3575. Please urgent solution needed. 


duplicate of post https://www.dell.com/community/Inspiron/System-boot-failure/td-p/7287575/

 

 

4 Operator

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9.4K Posts

April 19th, 2019 07:00

Hi iszyway,

Thanks for posting.  Apologies that your system is not performing as expected. 

Please perform a systems diagnostics by pressing F12 at startup.  Before the system tries to boot up.  Make a note of any error messages and post back. 

 

Here is information you may find helpful:

How to Fix a Boot Up Problem

Dell PC does not turn on or boot into Windows

 

If you still require assistance and the system is under warranty, you may contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.

 

If there is no warranty, then you could contact our Out of Warranty team to get a quote for a paid service request. 

4 Operator

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4.3K Posts

April 19th, 2019 08:00

I can't see your attachment yet, maybe in an hour or so.

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