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Exact same issue here. From what I understand the dock is underpowered for the G7 but I heard there is a way to allow it to slowly charge the laptop still by adjusting the voltages in the BIOS but I also heard the latest bios does not allow you to do that anymore.
DELL-Cares
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January 7th, 2021 09:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
J2theDay
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May 13th, 2021 18:00
Exact same issue here. From what I understand the dock is underpowered for the G7 but I heard there is a way to allow it to slowly charge the laptop still by adjusting the voltages in the BIOS but I also heard the latest bios does not allow you to do that anymore.