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1 Rookie
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1 Message
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334
March 8th, 2022 23:00
Problem with Hinge Damage inspiron 5402
Hinge of my computer damaged from inside and authorized agent said mt lap is failure product and they have nothing to do about it
What should I do I need to get a new laptop for this.
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DELL-Cares
Moderator
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27.6K Posts
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March 9th, 2022 17:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
AdrianG001
6 Operator
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4K Posts
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March 10th, 2022 01:00
Just to mention, the hinges are considered normal "wear and tear" parts and are not covered under warranty. So if there is further issues regarding the hinges, they are not a warranty item.