Ram upgrade failure

Question

hello, I recently bought 2x 8gb ddr3 Corsair vengeance laptop ram for my Inspiron 15 7559 and when I plug in the new ram I get the error code for it not detecting any memory but when I plug the old stick back in it detects that. I’ve tried resetting cmos and switching slots and sticks etc and nothing has worked. Any reason this is occurring?

ejn63 · Accepted Answer

If the new RAM is DDR3, that's the issue - the system supports only DDR3L.

Teetertotter · Answer

Sounds like that ram is incompatible for you laptop or ordered wrong.   May I suggest Dell Ram and or https://www.crucial.com/products which are compatible for Dell Systems.

jaboris · Answer

I think that was it it said on the page I ordered it from that it was ddr3l but when the box came it was ddr3. Must’ve sent me the wrong ram

Inspiron

Ram upgrade failure

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