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May 27th, 2023 02:00

RealTek Audio Manager cannot be installed

I couldn't seem to install RealTek Audio Device Manager. Here is my device specification

Device name DESKTOP-4RJARR0
Processor Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz 2.70 GHz
Installed RAM 8.00 GB
Device ID 9D58C121-9137-4DD3-8F2A-44EE554F6DBC
Product ID 00331-10000-00001-AA736
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

Edition Windows 10 Pro
Version 22H2
Installed on ‎5/‎27/‎2023
OS build 19045.2965
Experience Windows Feature Experience Pack 1000.19041.1000.0

 

The reason why I want to install RealTek Audio Manager is that my current setup doesn't seem to recognize my earphone. I thought this would solve the problem. 

 

Any help would be appreciated.

1 Rookie

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6 Posts

May 27th, 2023 06:00

Thank you for this information, filbert. My earphone used to work before I reinstalled a different version of Windows 10 though. Do you know why this could have happened?

4 Operator

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1.8K Posts

May 27th, 2023 06:00

There is no benefit to installing drivers for hardware that you don't have. That system does not have Realtek audio hardware. It has IDT audio.

There is no IDT Audio driver for Windows 10 for your system. However, there is an IDT Audio driver for Windows 8.1 and earlier. Try installing that.

If the install is not successful, you may need to install the driver in Compatibility Mode. I wrote a process to install audio drivers in Compatibility Mode that works well.

4 Operator

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1.8K Posts

May 27th, 2023 06:00

I can't know for certain without seeing it. It may be that Windows 10 provides basic sound driver that works for your system. Perhaps your earphone is no longer set to be the output device.

Right-click sound icon in systray area | Open Sound settings | make sure you have the correct output device selected in the drop-down list.

4 Operator

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1.8K Posts

May 27th, 2023 07:00


@kapitanhelaman wrote:

I tried this solution, but it didnt work too 

https://www.youtube.com/watch?v=o7822FmLe_M


If you want us to help you, please describe what you did. Don't make me watch a 3-minute video to find out.

Look in Device Manager. Does the earphone appear there? If not, you may need to install the IDT driver as I described. Or, if there is an error symbol in Device Manager, that could be for a currently non-working earphone.

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May 27th, 2023 07:00

kapitanhelaman_0-1685196073439.pngkapitanhelaman_1-1685196088922.png

 

Thanks again filbert. It actually doesn't show any more devices other than the built-in laptop speakers, although my earphone is plugged in.

1 Rookie

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6 Posts

May 27th, 2023 07:00

I tried this solution, but it didnt work too 

https://www.youtube.com/watch?v=o7822FmLe_M

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