Unsolved

Closed

188

April 16th, 2023 07:00

Shutdown problem inspiron 7501

I am using Inspiron 7501 laptop. it shutdown repeatedly itself. more than ten time within 15-30 minutes. sometimes the time changes after shutdown automatically . most of the time i need close and open the lid to SWITCH ON the laptop. Some times on the repair mode on starting the laptop getting the message on screen " Do not Long press the Power Button". Most of the time before automatically shutdown I'm getting the message on the screen " Slide to shutdown your PC". 

 Sometime completely shutdown like battery removed from the Laptop.

is it power button issue or anyother issue?

6 Operator

 • 

4K Posts

April 19th, 2023 00:00

 Get the laptop to turn off by pressing the power button
* Once off, disconnect the Logitech wireless mouse transmitter and the iPod sync cable. Leaving only the AC adapter connected
* Turn the laptop on
* Once into Windows, click Start- Turn Off Computer- Restart
* Once into Windows, click Start- Turn Off Computer- Turn Off

Does the laptop turn off correctly?

No Events found!

Top