Unsolved
1 Message
0
192
April 21st, 2022 06:00
Touch Pad does not show up
Have a Inspiron 15 5510/5518. The Touch Pad does not show as a device or hidden device. I usb mouse works fine. When I unplug the usb mouse the cursor disappears. All updates for drives have been run. Had the problem in Windows 10 and upgrade to 11 with same results.
0 events found
No Events found!
DELL-Cares
Moderator
•
27.6K Posts
0
April 21st, 2022 06:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.
Mary G
4 Operator
•
20.1K Posts
0
April 21st, 2022 09:00
Touchpad does not show up in Devices. That's normal. Settings are under Mouse in Hardware and Devices.