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AquaticPanda123
1 Rookie
•
12 Posts
0
July 27th, 2021 11:00
You can try to disable and enable it in device manager and checking for driver updates.
Mary G
4 Operator
20.1K Posts
Test it by adding an external usb mouse. Also Check the mouse settings in Control Panel. The pointer settings might have changed. Hide the pointer might be selected.
XPS_Man
5 Practitioner
2.4K Posts
Simple
Reboot to BIOS (F2)
or Reboot to ePSA (F12 > Diagnostics)
If same issue there as well, time to get in to hardware part.
Reseat Touchpad cable you can use service manual found at support.dell.com
If no go
get a new touchpad (assuming bios is updated)
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AquaticPanda123
1 Rookie
•
12 Posts
0
July 27th, 2021 11:00
You can try to disable and enable it in device manager and checking for driver updates.
Mary G
4 Operator
•
20.1K Posts
0
July 27th, 2021 11:00
Test it by adding an external usb mouse. Also Check the mouse settings in Control Panel. The pointer settings might have changed. Hide the pointer might be selected.
XPS_Man
5 Practitioner
•
2.4K Posts
0
July 27th, 2021 11:00
Simple
Reboot to BIOS (F2)
or Reboot to ePSA (F12 > Diagnostics)
If same issue there as well, time to get in to hardware part.
Reseat Touchpad cable you can use service manual found at support.dell.com
If no go
get a new touchpad (assuming bios is updated)