1 Rookie

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12 Posts

July 27th, 2021 11:00

You can try to disable and enable it in device manager and checking for driver updates. 

4 Operator

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20.1K Posts

July 27th, 2021 11:00

Test it by adding an external usb mouse. Also Check the mouse settings in Control Panel. The pointer settings might have changed. Hide the pointer might be selected.

 

5 Practitioner

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2.4K Posts

July 27th, 2021 11:00

Simple 

Reboot to BIOS (F2) 

or Reboot to ePSA (F12 > Diagnostics) 

If same issue there as well, time to get in to hardware part. 

Reseat Touchpad cable you can use service manual found at support.dell.com

If no go

get a new touchpad (assuming bios is updated) 

 

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