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April 11th, 2023 04:00

Unable to install Alienware command center

Hi,

I'm unbale to install Alienware driver. My fans are not working fine I bought this laptop for gaming and look for past 4 months I'm unbale to play a single game because laptop  heats its totally waste of money.




Ankursaini_0-1681212186142.png

 



Getting this logs -




\Update /create /xml C:\Users\Love Sean\AppData\Local\Temp\{57206C7E-1FFC-4D9E-B616-FA2CB311BBF5}\\AWCCUpdater.xml'
4-11-2023[04:47:23 PM]: EXE for action 'AddTaskScheduler' returned value 0x80004005
4-11-2023[04:47:23 PM]: Action returned value 0x80004005
4-11-2023[04:47:23 PM]: Action 'AddTaskScheduler' returned status 0x00000000
4-11-2023[04:47:23 PM]: Running event 'OnEnd'
4-11-2023[04:47:23 PM]: Engine: request for proxy handler, 0, 0
4-11-2023[04:47:23 PM]: (CLR Action): Attempting to load through CLR 4 APIs...
4-11-2023[04:47:23 PM]: (CLR Action): Getting meta host...
4-11-2023[04:47:23 PM]: (CLR Action): Enumerating available runtimes...
4-11-2023[04:47:23 PM]: (CLR Action): Highest available runtime: v4.0.30319
4-11-2023[04:47:23 PM]: (CLR Action): Trying to use highest runtime...
4-11-2023[04:47:23 PM]: (CLR Action): Using highest version runtime...
4-11-2023[04:47:23 PM]: (CLR Action): Percentage = 100
4-11-2023[04:47:23 PM]: (CLR Action): ID_ON_END message=Installation complete
4-11-2023[04:47:28 PM]: Action returned value 0x00000000
4-11-2023[04:47:28 PM]: Action 'OnEnd' returned status 0x00000000
4-11-2023[04:47:28 PM]: Running event 'KillToastNotifier'
4-11-2023[04:47:28 PM]: Launching EXE action (wait) 'KillToastNotifier', file 'C:\WINDOWS\system32\taskkill.exe', arguments ' /IM "AWCC.ToastNotifier.exe" /F'
4-11-2023[04:47:28 PM]: EXE for action 'KillToastNotifier' returned value 0x00000080
4-11-2023[04:47:28 PM]: Action returned value 0x00000080
4-11-2023[04:47:28 PM]: Action 'KillToastNotifier' returned status 0x00000000
4-11-2023[04:47:28 PM]: Skipping event 'CreateFileForRestratNotification' since condition is false
4-11-2023[04:47:28 PM]: Skipping event 'RestartRegistryUpdate' since condition is false
4-11-2023[04:47:28 PM]: Skipping event 'Restart' since condition is false
4-11-2023[04:47:28 PM]: Engine: all operations completed, final status: 80004004
4-11-2023[04:47:28 PM]: UI DLL: Shutting down
4-11-2023[04:47:28 PM]: Original exit status: 0x80004004, final exit status: 0x00000642
4-11-2023[04:47:28 PM]: State manager: removing staging files from: C:\Users\Love Sean\AppData\Local\Temp\{57206C7E-1FFC-4D9E-B616-FA2CB311BBF5}\
4-11-2023[04:47:28 PM]: UI DLL: Shutting down
4-11-2023[04:47:28 PM]: State manager: removing staging files from: C:\Users\Love Sean\AppData\Local\Temp\{61F2CE1D-E46A-4432-91D5-868BFEE594EB}\




























[Tue Apr 11 16:47:28 2023]
--- End of Vendor Software Log ---

[Tue Apr 11 16:47:28 2023] Vendor Software Return Code: 1602
[Tue Apr 11 16:47:28 2023] logo.png
[Tue Apr 11 16:47:28 2023] (MUPXMLParser::GetResultName): *** Vendor Return Code is not found in Mup.xml
[Tue Apr 11 16:47:28 2023] Name of Exit Code:
[Tue Apr 11 16:47:28 2023] (DupAPI::GetReturnCode): *** Unable to find DUP value for:
[Tue Apr 11 16:47:28 2023] Exit Code set to: 1 (0x1)
[Tue Apr 11 16:47:28 2023] Result: FAILURE
[Tue Apr 11 16:47:35 2023] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Alienware-Command-Center-Application-Full-Installer_






1 Rookie

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12 Posts

April 12th, 2023 18:00

can't agree more. It is really a total waste of money. I sometimes use my alienware as an ironbox so its kinda useful

1 Message

June 7th, 2023 15:00

Looks like the installer is trying to kill AWCC.ToastNotifier.exe process which does not present in the system

Weird bug

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