1 Rookie
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2 Posts
1
2864
October 5th, 2022 00:00
Vostro 3510, broken hinge
I just realized there are multiple threads on this problem. Such a bad product. Why you continue selling the machine knowing this problem reoccurring?
I feel the hinges are not solid after buying just few months down the road and now it really broken like everyone else. Take note I never dropped or abused the computer. Very minimal usage. I don't think Dell will cover this under warranty.
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RoHe
12 Elder
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45.2K Posts
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172.6K Points
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February 19th, 2023 18:00
Dell Broken Hinge Policy
AdrianG001
6 Operator
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4K Posts
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October 5th, 2022 23:00
Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.
Appuphiliph
1 Message
1
February 16th, 2023 12:00
Same issue on my laptop too
gary7777
50 Posts
1
February 19th, 2023 16:00
I am ready to buy a Dell now, but after reading so many people having the hinge problems and the over heating I am going to look for a used one. I have a old 3521 about 9 years old & everything is perfect, and no over heating. Will look for the next model up from this, icore3 will be good enough for me.
Thank you for your post.
Oolalekan
1 Message
1
March 5th, 2023 12:00
I bought the same laptop about a year ago. It was barely used for 3 months when the hinge got broken. It was mostly on my desk and I would carry it to campus only on a few occasions.
Please @dell, stop selling this product.