Unsolved
1 Message
0
560
July 14th, 2021 01:00
wifi not working
Hi i am Reykita from India , recently i purchased a new dell laptop inspiron 15 3000 around in may 13 2019 since then the laptop is very slow . secondly i 'm receiving updates every now and then , but wen i connect to wifi my laptop does not update only i use jiofi ( wifi worth Rs.399/- ) so can ull suggest me if this package is not applicable to update the laptop or there any other issue . earlier when i had the same issue , i showed it to the dell centre , but now i 'm facing the same thing plz help.
No Events found!
AdrianG001
6 Operator
•
4K Posts
0
July 14th, 2021 03:00
Well. This issue might happen sometimes due to battery power fluctuations. See if you can resolve it using the below steps.
1.Open the Run app [Press and hold the Windows key and then press the r key.]
2. In the Run box, type devmgmt.msc, and then press Enter. Note: if the User Account Control window appears, click Yes.
3. Device Manager Opens Up >
3 i) Click the arrow to the left of Human Interface Devices.
3 ii) Right-click Airplane Mode Switch Collection, and then select Disable device.
3 iii) Right-click Airplane Mode Switch Collection, and then select Enable device.
4. Check if the WIFI can be turned on now. Else, proceed further.
5. In the Device Manager window
5 i) Click the arrow to the left of Network adapters.
5 ii) Right-click your wireless network adapter (Note: the description should include the word wireless), and then select Properties.
5 iii) Click the Power Management tab, and UNCHECK the box next to "Allow the computer to turn off this device to save power".
5 iv) Click OK to save the changes.
6. Restart the computer, check if Airplane Mode can be turned off and WIFI can be turned on.
Mary G
6 Operator
•
20.1K Posts
0
July 14th, 2021 08:00
This is a user to user tech forum in US, not Dell Support. Contact your Internet provider for help or change your current provider from the hotspot provider you have now. Ask a trusted friend to help.