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3 Posts
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1321
May 31st, 2021 02:00
Error NDMP backup failure(25)
Hi,
I am configuring a backup policy between an SMB resource on our Isilon and a directory on the master server itself, which is also a volume on the isilon.
I have created the admin user in the isilon for NDMP, but when creating the policy I have two problems:
- I only see the / ifs and not my SMB / ifs / data / folder
If I launch the backup to see if I can at least make the backup of the / ifs, it returns this error, could you help me? Thank you very much.
Retrieving NDMP host credentials for 192.168.40.23,22:GetDataHostCredentials,1
:ndmp_open_and_auth_via_host: hostname=192.168.40.23, via_hostname=192.168.40.23,18:NdmpGlueLogTraceCb,1
:ndmp_connect_to_server: hostname = 192.168.40.23, portname = 10000,18:NdmpGlueLogTraceCb,1
:ignoring proxy for non-NB service 10000,22:vnet_proxy_required_ex,1
:ignoring proxy for non-NB service 10000,22:vnet_proxy_required_ex,1
:ndmp_authenticate_connection: using NDMP protocol version 4,18:NdmpGlueLogTraceCb,1
:,62:ndmp_enable_extensions: No supported versions for class 0x2050,18:NdmpGlueLogTraceCb,1
:,62:Creating TarHeader, name = /ifs/data/folder pad size = 261632,30:NdmpMoverSide::CreateTarHeader,1
:,34:No LF_INCLUDE CONTROL_DATA created,30:NdmpMoverSide::CreateTarHeader,1
:,36:Using local IP address: 192.168.40.7,22:NdmpAgentLmLogger::Log,1
:,56:ndmp_data_connect failed, status = 23 (NDMP_CONNECT_ERR),28:NdmpDataSideNas::DataConnect,1
:,0:,2,(91|i32:-1|i32:-1|)
:SO_KEEPALIVE set on socket 768 for client ca-bk,11:job_connect,1
:BPJOBD CONNECT FROM 192.168.40.7.64387 TO 192.168.40.7.13723 fd = 768,14:logconnections,1
:VxSS authentication check for now...,27:job_authenticate_connection,1
:Connected to the host ca-bk contype 53 jobid <6620> socket <768>,11:job_connect,1
:,23:Connected on port 64387,11:job_connect,1
:,22:Register socket (768).,28:JobdSockList::RegisterSocket,1
:,24:Unregister socket (768).,30:JobdSockList::UnregisterSocket,1
:,14:ACK disconnect,19:job_monitoring_exex,1
:,12:Disconnected,14:job_disconnect,1
:,31:SetError, m_Error = 0Error = 25,19:NdmpAgent::SetError,1
:,0:,26:NdmpAgent::SetErrorAndHalt,1,(19|S24:../NdmpBackupManager.cpp|i32:890|S2:25|S24:cannot connect on socket|)
:,36:NdmpBackupManager::UpdateTotalKbytes,4,(24|u32:0|u64:0|u64:0|)
:,56:Nothing written, blknum (for next path) will remain at 0,36:NdmpBackupManager::UpdateBlockNumber,1
:,0:,0:,2,(32|S18:/ifs/data/folder/|)
:,48:SO_KEEPALIVE set on socket 764 for client ca-bk,11:job_connect,1
:,69:BPJOBD CONNECT FROM 192.168.40.7.64388 TO 192.168.40.7.13723 fd = 764,14:logconnections,1
:,36:VxSS authentication check for now...,27:job_authenticate_connection,1
:,65:Connected to the host ca-bk contype 53 jobid <6620> socket <764>,11:job_connect,1
:,23:Connected on port 64388,11:job_connect,1
:,22:Register socket (764).,28:JobdSockList::RegisterSocket,1
:,24:Unregister socket (764).,30:JobdSockList::UnregisterSocket,1
:,14:ACK disconnect,19:job_monitoring_exex,1
:,12:Disconnected,14:job_disconnect,1
:,48:Sending EXIT STATUS 25: cannot connect on socket,31:ConnectionToBrm::SendExitStatus,1
:,12:MainShutdown,2,(7|S2:25|u32:7864|u32:2264|



DELL-Josh Cr
Moderator
•
9.4K Posts
0
May 31st, 2021 09:00
Hi,
What OS version are you running on the device? Have you done the steps to configure NDMP on page 251 https://dell.to/3wG1F1i
Let us know if you have any additional questions.
Caramon1980
3 Posts
0
May 31st, 2021 23:00
Hello Josh, the OS version Isilon is OneFS version: 8.2.1.0 and my netbackup 8.1.1
I created environment variables in OneFS NDMP tab :
FILESYSTEM: /ifs/data/folder
DIRECT:Y
BACKUP_MODE: snapshot
In netbackup I added the host ndmp with the user created on Isilon and created the policy with: backup selection new_stream and the same /data/folder
The storage unit is a folder of this Windows server.
When I launch the job, I see the session in NDMP tab, but only mover/data in IDLE/IDLE... and the job fail.
Something wrong? Thanks
DELL-Sam L
Moderator
•
7.7K Posts
0
June 1st, 2021 09:00
Hello Caramon1980,
Here is a link to the Isilon OneFS Version 8.2.1 Backup and Recovery Guide. I would double check your configuration to make sure that all is setup correctly. https://dell.to/3wQupVw