KB Articles

Question

Hi Forum,

Does anyone know where the Knowledge Base articles are located? My old links haven't worked in years, and I thought the content may have been moved to this new site.

Thanks,

-- jmca

Apple DNS SmartConnect setup

https://isilon.custhelp.com/app/answers/detail/a_id/94/kw/smartconnect

When should I use the SmartConnect VIP address?

https://isilon.custhelp.com/app/answers/detail/a_id/1173/kw/smartconnect

Obtaining internal state information for SmartConnect

https://isilon.custhelp.com/app/answers/detail/a_id/1030/kw/smartconnect

Why do my NFS clients all drop at the same time?

https://isilon.custhelp.com/app/answers/detail/a_id/1345/kw/smartconnect

SmartConnect assigns the same node IP address to multiple clients

https://isilon.custhelp.com/app/answers/detail/a_id/999/kw/smartconnect

How to create SPN accounts to allow Kerberos authentication using SmartConnect DNS entries

https://isilon.custhelp.com/app/answers/detail/a_id/1847/kw/smartconnect

How to connect with serial cable

https://isilon.custhelp.com/app/answers/detail/a_id/1137/kw/connect%20serial

How to reset a node to factory defaults

https://isilon.custhelp.com/app/answers/detail/a_id/876/kw/reset%20to%20factory

ACHOUKEKAR · Accepted Answer

Hi,

These have moved to Powerlink (support.emc.com).

Once logged in click on Support by Product and select Isilon OneFS as the product. Then search the keywords as usual.

Example of a KB Link: https://support.emc.com/kb/16528

Thanks,

markfoster1 · Answer

Isilon KBs went through a migration process onto the EMC system. As a result the older article IDs had to be changed more than once.

For instance the old KB 1030 became emc14001030 which became 89889

In general if you are looking for an older article ID try prepending "emc1400" and search for that.

Isilon

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