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October 9th, 2016 14:00
AC Adapter Not Recognized??
I've had this issue for a couple weeks now and haven't been able to fix it. I don't think it could be the battery considering I just bought my Dell Inspiron a couple months ago, I think it's caused by water damage to the charger but am not 100% sure and before going to get another charger I figured I'd come on here to look on how to fix it. I saw that some people have used the BIOS Update and it fixed it, so I went to try to do that but I cannot since it says the AC Adapter needs to be plugged in. Anyone have any tips that can help?
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ejn63
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October 10th, 2016 07:00
In order, the troubleshooting/replacement process:
1. Try a new OEM Dell AC adapter. If that doesn't solve the problem,
2. If the system has a replaceable DC jack (most newer systems do), that's next. If the DC jack isn't replaceable, or replacing it doesn't solve the problem,
3. The mainboard is bad.
If you need more specific information, we'll need to know what system model you have (i.e., Inspiron N5110, 5523, etc.)