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4 Posts
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3010
December 11th, 2004 15:00
Additional Letters Added When Typing
hello All,
i have a new 8600 adn am dsimayed to discover that when typing, additional letters are added to words on almost every line. for example, foot will become fooot. sell will become selll. something will become someomthing. taste will become taaste. etc.
please help. thank you for any ideas.
Bill
i have a new 8600 adn am dsimayed to discover that when typing, additional letters are added to words on almost every line. for example, foot will become fooot. sell will become selll. something will become someomthing. taste will become taaste. etc.
please help. thank you for any ideas.
Bill
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DELL-BobT
3.1K Posts
0
December 15th, 2004 14:00
Bill,
Thank you for using the Dell Community Forum.
Try updating the keyboard repeat rate in the Control Panel.
StevieForbes43
3 Posts
0
December 17th, 2004 08:00
When I type the letters "i" or "p" the output is "io" and "po" resepectively. Happens randomly. Thought it was related to overheating but laptop is currently cold and same problem. Just typing this message has been a nightmare with having to backspace after every i and p I type.
Any suggestions? Is this a mechanical issue or a fixable bug? And no...I've not spilled anything on my keypad or dropped the laptop from a great height.
Thanks for any suggestions...
Steven
hxl7
4 Posts
0
December 17th, 2004 17:00
That is the same problem I was having. I hav tried everything - changing keyboard rate, reinstalling operating system using F11 at boot, tightening screws, etc. after 5 calls to tech support, they are replacing my computer.
Oddly, this is the same kind of problem that th 3800 series had that brought a law suit. i had my keyboard and motherboard replaced several times but nothing ever fixed the problem on that computer.
StevieForbes43
3 Posts
0
December 18th, 2004 10:00
That sounds ominous. Thanks for advanced warning, could be some trouble ahead getting this sorted then, and a lot of inconvenience....
kuli48
1 Message
0
January 12th, 2005 20:00
I have a 3800 and I replaced the keyboard and the keys sttill repeatts. i slowed tthe repeat rate to as sslow as it will go .
No correction to above, that's how it repeats.
StevieForbes43
3 Posts
0
January 13th, 2005 06:00
I did receive some suggestions from Dell Support that you may or may not have tried already...not sure how helpful the suggestions will prove to be in your own case.
> After reviewing your information, I have come up with the following
> steps to find a resolution to this problem. Please do note that
> every step has significance in arriving at a satisfactory resolution,
> therefore please provide the result of every step.
>
> 1. Tighten the screws on the bottom of the system.
>
> 2. Remove all power and reset the system.
>
> Remove the battery and AC power from the system.
> NOTE: For information regarding how to remove the battery from
> the system, please refer to the Online User's Guide in the resources
> above.
> Press and hold the power button for 10-15 seconds.
> Reattach the AC adapter to the system.
> Power the system on.
>
> 3. Try the Keyboard in Dos
>
> Boot the system into DOS and verify functionality.
> Switch the machine off.
> Restart the machine and immediately start tapping F12.
> The system enters Boot menu
> Insert the ?reinstallation of Operating system? or ?drivers and
> utilities? cd into the drive.
> Go to cdrom option and press enter.
> Now, while rebooting, there should be an option saying BOOT TO
> CD
> choose the option as quick as possible, and the system boots
> to cd.
> Choose "Quit to DOS" and then try the keyboard in DOS.
>
> 4. Test the system with an external PS/2 keyboard.