How did you set the primary? How did you get thr primary? I'm having a simular problem and I can't get pass the Admin/primary password screen.

i think i got lucky i scrolled down the primary password  which was not enabled, the admin  was however.  when i got to the primary password i hit the right arrow key, it then asked me to enter the old password of course i had no idea so i made one up, it then asked me for  a new password i re entered the one i had just made up.

 

i then shut down the computer and when i came back up i asked for the primary or admin password and i entered the one i mde up and was able to boot up.

 

but no matter what i do the password is need at boot every time

 

 

 

cpx h500xt

128mb

 

10gb hd