Bluetooth not working for Inspiron 15 3521

Same problem for me. Bluetooth not working for me. I tried all things but not connect to any devices.

Hi kinjal157,

Please share the system model and the operating system installed. Also paste a screenshot of ‘Device Manager’ with ‘Network Adapters’ expanded Please paste a screenshot of ‘Device Manager’ with ‘Network Adapters’ expended. You may follow the steps below:

• Press ‘Windows’ key + R on ‘Desktop’ screen.
• Type ‘devmgmt.msc’ in run box and press ‘Enter’.
• Click > sign next to ‘Network adapters’.

Keep me posted with the information. I will be glad to assist you.

Hi Amogh G,

I have dell inspiron 15 3521 with windows7  64 bit. I am attached my device manager screen shot with this post.

From,

Kinjal Patel

@Kinjal157

Install the drivers below

www.dell.com/.../inspiron-15-3521

If the Generic Bluetooth Adapter doesn't update to the correct name (Dell Wireless 1703 Bluetooth) then you'll need to do it manually.

Extract the drivers to a separate folder. Right click on the generic bluetooth adapter entry and choose Update Driver. Point system to driver folder and install.

I am not able to extract the file. Please let me know where the file is located.  Thk you.

@Kinjal

Extract the drivers using this program

http://www.7-zip.org/

@paul

I tried the method you told but not worked for me. Tell me another solution if available. If I go to care solution they can solve my problem or not?. Please reply me.

From

Kinjal157

@ Kinjal

Did you try the second method? Extract the drivers (7-Zip or WinZip) to a separate folder and update the drivers manually via Device Manager.

Hi Kinjal Patel,

You may completely uninstall and reinstall ‘Dell Wireless 1703 card’. Please follow the steps below:

• Press ‘Windows’ key + R on ‘Desktop’ screen.
• Type ‘devmgmt.msc’ in run box and press ‘Enter’.
• Click > sign next to ‘Network Adapters’.
• Right click the wireless and Bluetooth drivers listed under ‘Network Adapters’ and click ‘uninstall’.

You may install the driver from the link: http://dell.to/13w3Osr.

Hope this helps. please feel free to reply for any further assistance.

I am receiving an error that states incorrect operating system.

I am using a Windows 7, Inspirion, 32 bit laptop.

@ erollinson

The instructions above are for Kinjal who is using Windows 7 64bit (Inspiron 15 3521).

Please provide details of your OS and laptop model.

I recommend you start a new post otherwise you're just going to create confusion. Please start your own post with details of your problem and include the exact model of your laptop and OS.

@erollison

I am using dell ispiron 15 (3521) with windows 7 64 bit.

Why i did not connect to the bluetooth device.

Is there problem in hardware or software?

I am not sure of your problem. The last attempt I made to download the driver would not install until I uninstalled previous versions of the Bluetooth driver. Hope this helps.