BOTH CTRL KEYS NOT WORKING

Question

Both Control keys suddenly stopped working in my Dell Inspiron 14 laptop. What should i do? -Onuwaje (Nigeria)

onuwaje · Accepted Answer

Thanks Ravi an external keyboard worked just fine on my system when i tried one. What do i do next? Do i still need to update the BIOS?

DELL-Ravi Ch · Answer

Hi onuwaje,

I would suggest you to update the BIOS on the computer. Please enter your service tag # on the link below, then download the BIOS required onto the system and install it.

http://dell.to/18r60nI

Also, please use an external USB keyboard on the system to check if the issue reoccurs.

Please let me know if this helps.

DELL-Ravi Ch · Answer

Hi onuwaje, Please update the BIOS on the system to check if the Ctrl keys or you may have to replace the keyboard on your system.

Locked Topics – Laptops General

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