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54013
April 30th, 2014 16:00
Client System Updates Check for updates failed
Every time I run the Client System Update tool and check for updates I get the error message "Check for updates failed"
I have a Dell Latitude E6430 running Windows 7 SP1 64 bit and I am connected to the internet/
I have seen several similar posts but no resolution.
No Events found!
BrechtMo
1 Rookie
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12 Posts
0
December 12th, 2014 07:00
I'm having the same issue.
When I run the command line tool with logging enabled, it seems to be able to download some files but then fails anyway
downloads.dell.com/.../CatalogPC.cab was successfully downloaded to C:\Users\xxx\AppData\Local\Dell\ClientSystemUpdate\Temp\44115a68-935c-4909-a112-6983c21bed9e\CatalogPC.cab
Catalog Load Failed
mlcs3
4 Posts
0
December 13th, 2014 13:00
Same problem too on new laptop.
C:\Program Files (x86)\Dell\ClientSystemUpdate>dcsu-cli /log C:\log
Log path successfully changed to C:\log
Check for updates started...
Checking for application component updates...
No application component updates found.
Scanning system devices...
Determining available updates...
Error: Check for updates ended. (Determining updates failed)
BGMcoder
3 Posts
0
February 14th, 2015 12:00
Same problem. Dell Latitude E5520. No proxy, and it works fine on a different laptop. Is there any solution?
TLannister
5 Posts
0
March 4th, 2015 17:00
Same problem on my M4700. Problem seems to have begun in Feb. 2015.
TLannister
5 Posts
0
March 18th, 2015 13:00
I got an answer from Dell:
Dell Client System Update is no longer being supported, and has been replaced by a successor called Dell Command. If you are already at version 1.3 for DCSU, then the new Dell Command/Update program install will upgrade you properly.
You can search for Dell Command/Update on their web site, or try the link below:
http://www.dell.com/support/home/al/en/aldhs1/Drivers/DriversDetails?driverId=H2CN6
It works great!