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February 25th, 2011 19:00
Complete Care coverage
I'm considering to switch out my HP 8730w for a Dell M6500, but I would like to find out more about Complete Care before I make my decision.
Does Complete Care transfer over internationally? My research has uncovered some claims that it will transfer internationally between countries, while others claim that only the warranties transfer internationally.
Will I be able to obtain Complete Care coverage in a different country from the country of purchase, or will I have to send the notebook back to the country in question for coverage? Secondly, if Complete Care does not transfer overseas, is it possible for me to purchase Complete Care that is local to the region after I have moved to a different country and transferred my warranty to that country?
I hope the questions are sufficiently clear. Thank you.
DELL-Royan S
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February 28th, 2011 07:00
Hi Dtwn83,
Welcome to the Community. To qualify for an International Warranty you will need to purchase a next business day warranty.
My Apologies, Complete Care cannot be tranferred Internationally, only Next Business Day warrany can be transferred.
But there are a few countries where next business day warranty is not available, so please check with sales before purchasing the warranty.
Thank you
Royan