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August 8th, 2015 07:00

Dell XPS 13 2015 - Resolution Issues with Java and Flash Applications

I am having issues with the Resolution on Java and Flash Applications.  Or any software program using Java or Flash.  In fact, when I go to the Java website and run a test, it also occurs.  I had a Java Expert troubleshoot the laptop and he could not find anything, indicating it was a resolution issues.  Several of the Dell tools built in to the laptop also have this resolution issue. 

What happens is the Java applications squeeze into a teeny tiny size - if looking at the Dell XPS 13 Screen, the Java windows would take up 2" by 2" in size on the screen - and the font would appear smaller than this.  Please see the image below:


As you can see the main page is normal - but the Flash based Game squeeze to the top corner. 

I contacted Dell support and they were unable to find a solution.

Any advice would be welcome at this point.  Many of the programs I use for work are Java based, and if I am unable to work on this laptop it's pretty much useless.

1 Message

August 19th, 2015 01:00

I have exactly the same problem and was unable to solve that question.

I decide to return my xps 13 and got refunded by seller...

It's just incredible to notice that dell sells a computer not compatible with a 3 billion devices software...

3 Posts

August 19th, 2015 06:00

Yes.  Returned mine to Amazon as defective.  Used the funds to update my Samsung and am much happier.

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