Unsolved
This post is more than 5 years old
1 Rookie
•
1 Message
0
84615
July 29th, 2013 21:00
Diagnostics error code 2000-0412
Hi,
I have a Inspiron 15R (N5110) for less than 2 years. In the past few days, there's squeaky sounds coming out from the bottom of the keypad. I ran a diagnostic test and have the following result
**Hard Drive 0- DST Short Test**
Test Results: Fail
Error Code: 2000-0142
Validation 27271
Msg: Hard Drive 0 - S/N WD-WXC1A7242252, self test unsuccessful. Status = 7.
I understand that this means the harddisk is dying but is there any way to save it?
Thanks in advance for any advices.
No Events found!
dallascowboyswo
4 Apprentice
•
2.4K Posts
0
July 29th, 2013 21:00
No, save your data and replace the drive
Senthil S
6 Operator
•
2.5K Posts
0
July 29th, 2013 22:00
Hi kindaichi730,
This is an issue with the hard drive, Depending on the warranty status we can help you further, please use the link below to check the warranty status.
http://dell.to/YeuzUO
Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further.
Click on my username select start conversation and send me the details.