The display on my LCD screen is barely visible, and I definitely can't see the mouse or any of the icons. I've searched the Dell knowledge base and there appears to be an upgraded video driver to fix the problem. However, how can I get to it on the affected computer if I can't even see the screen info to turn on the web browser? Any suggestions? Is it possible that it is something other than the driver causing the problem? Running Windows XP on this unit.

‎Faint Image / Black Screen | DELL Technologies

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ejn63

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March 28th, 2008 11:00

Failed backlight.

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