Hard drive Diagnostics problem (Error Code: 2000-0142) Laptop

Question

So I got the following error: Error code: 2000-0142 Validation: 75192 Msg: Hard drive 0 - S/N S0V5YG8T, Short self test unsuccessful. Technical support will need this information to diagnose the problem. Please record the above Error and Validation codes. Do you want to continue testing? ----- Please tell me I don't have to replace my hard drive... I've purchased this laptop on March 2014, so its barely been 9 months.... My computer was working fine last night, then when I went to turn it on this morning, it got stuck in the 'Dell' startup screen, where I entered diagnostics via f12. Thank you.

tonyy926 · Answer

I'm outside of the USA and I've purchased this computer in the Philippines. Is there any chance I could just go to the service center here and have it replaced?

ejn63 · Answer

The hard drive has failed - call Dell with the error and they'll replace the drive under warranty.

ejn63 · Answer

You'll need to contact your reseller.

Locked Topics – Laptops General

Was this post helpful?