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10130
December 27th, 2014 17:00
Hard drive Diagnostics problem (Error Code: 2000-0142) Laptop
So I got the following error:
Error code: 2000-0142
Validation: 75192
Msg: Hard drive 0 - S/N S0V5YG8T, Short self test unsuccessful.
Technical support will need this information to diagnose the problem. Please record the above Error and Validation codes.
Do you want to continue testing?
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Please tell me I don't have to replace my hard drive... I've purchased this laptop on March 2014, so its barely been 9 months....
My computer was working fine last night, then when I went to turn it on this morning, it got stuck in the "Dell" startup screen, where I entered diagnostics via f12.
Thank you.
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tonyy926
5 Posts
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December 27th, 2014 18:00
I'm outside of the USA and I've purchased this computer in the Philippines. Is there any chance I could just go to the service center here and have it replaced?
ejn63
9 Legend
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87.5K Posts
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December 27th, 2014 18:00
The hard drive has failed - call Dell with the error and they'll replace the drive under warranty.
ejn63
9 Legend
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87.5K Posts
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December 27th, 2014 18:00
You'll need to contact your reseller.