Hard Drive Failed during diagnostic. Error Code 2000-0142

The same thing happened to me what do I do?

If the system is in warranty, contact Dell and they'll replace the drive.

If it's out of warranty, you will most likely need to purchase a 2.5" 7- or 9.5 mm SATA notebook drive.

I too am getting the 2000-0146 code.

I have two hard drives, and cannot boot windows from either. Both are out of warranty.

I did boot and run the PSA's and the smaller drive (secondary) is ok by test results.

I was able to boot via F2 but my options in both the bios categories do list the option to clear logs. What next? Am I overlooking it?

2000-0142 and 2000-0146 are two different errors.

The 0142 error means a drive has failed.

The 0146 means the BIOS log has a record of a drive that has failed its self test.  If you tested the second drive and it passed the test - was Windows installed on it while the drive was in the system, or did the drive come from another system?  If it came from another system ,  you will need to reload Windows onto the drive.

ENJ63, thanks for the quick reply. The error is 2000-0146 not 0142 for conformation.

My original post incorrectly identified that I did have "clear logs" option...I do not.

The secondary drive which is ok was originally in this tower as primary, so I would think it has win7 home premium still on it. When I change the boot sequence to boot there first I get the same black screen loop so I am now attempting to clear the CMOS log by removing the CMOS battery.

I had added a new 2TB drive a little over a year ago because what is now the secondary drive, was primary and was making noises. I feared that it was on  its way out...thus the new drive. I made the original drive the secondary and was using it as my back up location source. All my files should be available from one of the two drives once I get the logs cleared.

I believe I was able to "restore defaults" and save from the F2 available menu, but it did not correct the issue if I did it correctly...so I may run into the same issue with my battery removal attempt. Can run recuva after issue is resolved if need be, so MY temp is not elevated yet... LOL

I have a recover disk for win7 home premium...doesn't help for what ever reason. I also have a full install set of disks for Win 8 Pro...can't do anything with those yet either. I cannot get to a command prompt to try to run chkdsk /r as safe mode is unavailable.

fortunately, I have this laptop in the interim to work thru the issue...running win 8 on it.

will report back my test results

**update to previous post**

removed the battery...waited about 30 min...reinstalled and powered up.

won't boot windows.

can boot to recovery disk- start up repair cannot fix because the drive is inaccessible. system restore cannot fix.

command prompt via recovery disk- chkdsk /r cannot fix - says drive is write protected

rebooted > F12 > custom tests > testing drive in question-

Confidence check- no issues > asked me to continue testing? > esc'd out of further testing

DST (short)- no issues> passed

read- running...says 212 minutes to complete

run the remaining tests of seek, SMART, verify run? or futile?

I have the same error code and validation code of 22641. Can you please help me?

I need help same problem!

Under warranty:  Call Dell with the error and they'll replace the drive.

Out of warranty:  You need a new drive of the same type and physical dimensions you now have.

You'll also need a set of recovery media - if you didn't prepare one, you'll need to contact Dell for that (no charge under warranty;  charge applies if the warranty has expired).

I'm facing similar problem

ERROR CODE 2000-0142

Validation 54515

Message hard drive 0-S/N

Self test unsuccessful, status=7

hello team dell,my laptop is showing (*** STOp: 0X000000A5 (0X00000011, 0X00000003, 0X00000000, 0X00000000) ERROR, 

error shows

The BIOS in this system is not fully acpi compliant. please contact your system vender for an updated bios.

but after this message i updated bios last night,

If it's the 2000-0142 error and the system is under warranty, contact Dell for a replacement drive.

If it's that error and the system is out of warranty, you'll need to purchase a drive of the same type you now have.  You'll also need your recovery media - if you didn't make that, you'll need to purchase it (from Dell;  the hard drive can come from any vendor you choose).  The current cost for shipping recovery media out of warranty is about $50.

hey i got the same prob can i given the solution please. it would be a great help.

Thank you,

Sabera 

i got repaired from a shop,

where from you are???

if you are from Nagpur then i can help you to solve this problem,

manpreet mam I am suffering from the same error if possible kindly help me.