Start a Conversation

Unsolved

This post is more than 5 years old

92971

October 8th, 2009 15:00

Has anyone taken delivery of the New Studio 1557

Hi, I have ordered 1557 (i7 720QM, 4GB, 320GB 7.2K RPM ...) on 28th Sep, estimated date was 8th Oct, now changed to 15th Oct.

Has anyone received it yet? Let us know your experience.

Thanks

Visu

9 Posts

October 16th, 2009 07:00

Not yet i guess everyone who ordered Studio 1557 is waiting for delivery date which keeps changing !!

 

15 Posts

October 16th, 2009 11:00

I just ordered the 1557 on10/9/09. I have an estimated delivery date of Nov. 3rd.I was wondering if you received your system on the 15th? If so, what are your first impressions?

28 Posts

October 16th, 2009 12:00

Good Luck Mate, You just entered into this long waiting Queue. Seems no one yet received the 1557.

My Initial Estimated Delivery was 8th Oct then changed to 15th and Now changed to 21st, we never know when Dell changes the date again!!!

Keep on waiting... that's what we can do!!! Dell is not going to open their mouth to let the Customer know what the exact issue they are facing and when will be the product delivery exactly. They are just making the customers to wait by extending the Estimated Delivery date just before one day each time.

Thanks

Visu

16 Posts

October 16th, 2009 13:00

Same dates for me! My Initial Estimated Delivery was 8th Oct then changed to 15th and Now changed to 21st.

The worst thing is not being able to get any information from Dell.

28 Posts

October 16th, 2009 14:00

Hi Miettemeg, I hope we both receive laptop on same day, and I donno when is that day.

15 Posts

October 16th, 2009 17:00

Thank you for the follow up. This may be wishful thinking but I wonder if the reason for the Oct. 21st date is to coincide with the release of windows 7. I know some “select” systems are being offered with Windows 7 allready installed.

6 Posts

October 16th, 2009 20:00

I was thinking the same thing about Windows 7.Seems all the dates are being pushed past Oct. 22.

ordered mine Oct.3 with a due date Oct. 29

28 Posts

October 17th, 2009 02:00


was there a option to choose Windows 7 OS ? I think 1557 is eligible for windows 7 free upgrade.

 

28 Posts

October 17th, 2009 02:00

oh God! The EDD once again changed ... this time to 27th Oct..

================================================================================================================================

In Production: 17/10/2009 Phase: 3. In Production

Your order is being assembled. 
Your Estimated Delivery Date is on or before: 27/10/2009

 

16 Posts

October 17th, 2009 02:00

No, there wasn't an option to choose the OS (but there may be by the time we get the laptop!) and as far as I can see it is not eligible for Windows 7 free upgrade.

With a bit of luck we'll get it before Christmas.........

16 Posts

October 17th, 2009 02:00

My delivery date is now 27th October!

I wish I had known it would have taken that long and been given the option to get Windows 7 on it.

28 Posts

October 17th, 2009 16:00

It seems the order delays are with all the products, as opposed to the core i7 processor shortage.

I think any Company (Big or small) ensures customer satisfaction at all the times, I feel Dell needs to realise before loosing all the orders. If Dell is clear on their issues and if they inform the customers that would create a good atmosphere and it increases the faith. Instead of changing the In Production Date and EDD every week. Its more like a playing a safe game. But this would definitely effect the Company's Global reputation. This issue is not specific to one place, we can see the  complaints from Australia, Japan, UK, US etc...

DELL Please realise the customer satifaction, let the customer know the exact issues you are facing instead of keep on changing the EDD.

9 Posts

October 18th, 2009 13:00

Yepee :emotion-2: My Order status finally showing with delivery partner and an online Package slip is also available to view hoping to get it in 2-3 days finally..

 

Good Luck everyone and hoping you get the system soon.

16 Posts

October 18th, 2009 14:00

Same for me, I can't believe it is now in Phase 5 - Delivery!!! :emotion-1:

28 Posts

October 18th, 2009 15:00

Hurray, My Status also changed to Order Sent to Delivery :emotion-42: Its a Miracle.... What was stopping Dell all these days I wonder!!

Anyways, Can't believe till we receive the Laptop.

No Events found!

Top