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33459
October 19th, 2008 19:00
Inconsistent boot and shutdown
My computer doesn't seem to start up consistently. It will pass loading right at start-up, but the screen stays black and never makes it to the Login screen. The same happens with shutting down, only instead it gets stuck at Logging off or shutting down. I have left it there to see if it really would shut off, but I often end up turning my labtop off prematurely. This also seems to be the root of my problem, since I've heard that premature shutdowns can cause memory errors.
I use a Inspiron E1705 that uses Vista 32 bit.
I ran a diagnostic with the PSA+ Preboot thing and the following errors consist of:
(all of the following occur in the same location with the same error message abd have the same error code, address, actual, expected, and location. In respective order: System Memory> Memory, Memory Integrity Test Failed, 2000-0123, 0_1AC61370h, AAAAAAABh, AAAAAAAA, DIMM_A)
March A Test
March LA Test
March LR Test
March SR Test
March U Test
March X Test
March Y Test
PMOVI Test
Scan Test
PRndMchC Test differs from the above in actual and expected: Respectively, B1261037h and B1261036h
WCMATS Test differs from the above in actual and expected: Respectively, FEFEFEFFh and FEFEFEFEh
XMATS Test differs from the above in actual and expected: Respectively, 10000001h and 10000000h
WCMch Test differs from the above in actual and expected: Respectively, 08080809h and 08080808h
I feel lucky enough that my labtop started up right at this moment (had to wait 5-8 min) and I'm also wondering if the heat of my labtop affects this. Whatever the case, I'm getting a labtop cooling pad soon, because I experience more lag in games as the labtop's temp. increases only on the right side of my computer. Also, sorry if I posted in the wrong section, but none of the other categories seemed to fit. Thank you for any help that I may receive :3 *bows*
ejn63
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October 19th, 2008 23:00
Swap the DIMM A (the one under the keyboard) with DIMM B (under the door at the bottom of the system. Re-run the test. If the error follows that module to DIMM B, replace the module. If the other module fails when placed in socket A, the socket is bad - replace the mainboard.
chtxdrgn
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October 20th, 2008 22:00
I don't understand what you mean by the DIMM A, I only see a place for my battery, a place labeled M (which, I suppose, means mainboard), and a place labeled C (which I don't think means DIMM A) on the bottom of my laptop. I tried looking it up, and I think its my two processors? I'm not too sure.
Enlighten me please, teacher. x3
Note: It's booting up more consistently now, But its still not shutting down. Someone might also want to note that the booting up problem started after one of the Windows update (at the time of update installation on startup). Just if someone wanted to know/if that helps me in any way.
ejn63
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October 21st, 2008 23:00
I had confused this system with the 1720 -- this one has both modules under the Memory (M) door.
Swap the two modules and re-test. If the same DIMM fails in the other socket, it's bad - replace the DIMM. If the OTHER module fails in the same socket the first one did, the mainboard is bad - replace that.
You have either a bad memory module or a bad memory socket.