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September 5th, 2008 12:00

Inspiron 1526 battery not charging while plugged in....

Inspiron 1526 laptop battery was charging fine for the first 2 months, then all of a sudden, it's not charging. Thought at first it was the AC source, but the computer runs fine while plugged in. Contacted Dell support, they send me a new battery, well same problem. The new battery won't charge at all either. The only way we've been able to use the computer is if it is plugged in. Is anyone else having this problem or does anyone know what the problem could be? Thanks!!

4 Posts

October 5th, 2009 11:00

Ok. So I posted about the fact that my laptop had to be taken in november of last year...my warranty was up in may, same thing again in July...mother board went out because it over heated due to the fact that the battery wont charge and always has to be plugged in??? Now they say that the mother board is only good under warranty for 90 days, will now cost 449 to fix and thats only the motherboard.  So basically the whole year that it was under warranty its been broken and now i have a laptop i cannot use.!!!!

1 Message

November 14th, 2009 17:00

i had the same problem. called dell and they wont do anything but transfer you back and forth between arabs

1 Message

November 16th, 2009 02:00

I have the same problem, and if this is motherboard problem than i'am afraid one day it will doesn't work while plugged in..

1 Message

December 14th, 2009 09:00

SOLUTION FOR FREE. OK I may have an answer for all of you with this problem. I have a latitude e5500 laptop with the extended life battery. Out of the blue I plugged it in and it said (plugged in, not charging). So I read through the forums and saw what the solutions were and didn't try any of them. I decided to go into the Bios of my computer and went into the power settings and found that the radio button was checked that was an option to plug in the laptop but not have it charge the battery. So I changed it to charge while plugged in and it works again. I have had this computer for a year now and I have never changed this setting and have never had this problem. So why and now I dont know but it fixed it and it charges fine.

2 Posts

January 5th, 2010 18:00

Did updating the BIOS solve the proble

January 22nd, 2010 18:00

I have a studio 1535 laptop and have been having this same problem. My laptop is a little over a year old and I have had nothing but problems with it from the start. This latest battery issue has me baffled. Right now it is plugged in, and the battery icon says that it is at 7%, plugged in, not charging. I can't get it to charge. The cord connection to the computer is loose too, has been for a while now. I can't use the computer unless it's plugged in but when I turn it on I get the dreaded blue screen and it tells me that I need to "reseat the A/C adapter" I have searched all over the internet (my husband has too) trying to find out how to "reseat" it with no luck. I thought I would check here and see if anyone here knew how to. Service manual is useless, I cannot find anyware it says anything about reseating the adapter. My warranty was up in September so I don't want to call Dell and pay extra to have them fix it.

 

3 Posts

January 22nd, 2010 18:00

I fully agree with you.  I have had a few Dells in my life and I've researched enough to know this is a very common issue with Insprion users.  Mine started doing the same thing right after my warranty ran out (very coincidental considering my last inspiron 1505 went to the crapper right after warranty ran up too.)  Anyways, I started with an intermittent, plugged in no charge condition, then it progressed until I can not use my computer without the AC Adapter.  After calling Dell, I have replaced the AC Adapter, and the Battery.  Still not charging.  This is really irritating because Dell DENIES that there are a lot of costumers with this issue, although, as you can see, they are incorrect.  There are thousands of people complaining on THEIR OWN WEBSITE!  I'm going to BETTER BUSINESS BUREAU on Monday, and I hope everyone and anyone that see's this and is having the same problem do the same so that they cannot DENY their shoddy laptops.  Hopefully if this spreads, they're may be a recall.

 

6 Posts

January 22nd, 2010 19:00

Right so if you don't have a radio card (read as: me) this is not an option. I ran through the BIOS, not able to fix it on my Inspiron 1525, or my girl friend's Inspiron 1420. According to sites else where, Dell admins have posted up that this is a problem with the mother board and Vista. Everything from hitting the side to flashing BIOS has been suggested but it will not work. Motherboard or Vista is the problem.

IT'S NOT VISTA.

My girlfriend's computer slows down in usable speed so much she went out and bought windows 7. As much of a pain as it was for me to install it, a week later, the battery does not charge while plugged in. (Installing windows 7, again, dell's fault. The suggested HD refused to run the upgrade, i had to reorder the boot sequence and boot from DVD just to run the custom install that wiped her HD anyway. this was after 1 hour and 51 mins with MS support on the phone.)

Anyway, This problem is not being adressed by Dell and is getting more prolific by the day. I'm lodging another Better Business Bureau complaint. A problem of this magnitude is not the fault of Vista, it is an error in the design of the motherboard. Recalls are needed cause at this rate, i'm probably never buying a dell again. Not the first problem i've had with my 1525. I had over 2000 hard faults in the boot process in one night. The only way i could halt the non-stop booting and BSOD cycle was to restore the computer to factory image. Painful to get files back from. Dell needs to get it's act together, there are thousands with this particular problem. If it was BIOS, the newest set would have fixed it, hardware, a patch or recall is needed. It is not the fault of Vista, It hits the same wall in XP and Windows 7.

Seriously, Dell, C'mon!!

6 Posts

January 22nd, 2010 19:00

Right so if you don't have a radio card (read as: me) this is not an option. I ran through the BIOS, not able to fix it on my Inspiron 1525, or my girl friend's Inspiron 1420. According to sites else where, Dell admins have posted up that this is a problem with the mother board and Vista. Everything from hitting the side to flashing BIOS has been suggested but it will not work. Motherboard or Vista is the problem.

IT'S NOT VISTA.

My girlfriend's computer slows down in usable speed so much she went out and bought windows 7. As much of a pain as it was for me to install it, a week later, the battery does not charge while plugged in. (Installing windows 7, again, dell's fault. The suggested HD refused to run the upgrade, i had to reorder the boot sequence and boot from DVD just to run the custom install that wiped her HD anyway. this was after 1 hour and 51 mins with MS support on the phone.)

Anyway, This problem is not being adressed by Dell and is getting more prolific by the day. I'm lodging another Better Business Bureau complaint. A problem of this magnitude is not the fault of Vista, it is an error in the design of the motherboard. Recalls are needed cause at this rate, i'm probably never buying a dell again. Not the first problem i've had with my 1525. I had over 2000 hard faults in the boot process in one night. The only way i could halt the non-stop booting and BSOD cycle was to restore the computer to factory image. Painful to get files back from. Dell needs to get it's act together, there are thousands with this particular problem. If it was BIOS, the newest set would have fixed it, hardware, a patch or recall is needed. It is not the fault of Vista, It hits the same wall in XP and Windows 7.

Seriously, Dell, C'mon!!

37 Posts

January 22nd, 2010 21:00

Reseat the A/C adapter = unplug it and plug it back in again

3 Posts

January 23rd, 2010 07:00

Wow.  Do you really think I haven't tried that?  You must work for Dell

February 3rd, 2010 14:00

LOL, right? I've done that about a dozen times and it doesn't work. I've often wondered if a swift "tap" of a hammer would work...

37 Posts

February 3rd, 2010 16:00

txmomof2boys - not sure what you're LOL about, did you not ask the question!?

37 Posts

February 3rd, 2010 16:00

Well fuze280, I was replying to txmomof2boys since it appeared from her previous post that she did not know what "reseat the adapter" meant.  Geeez. 

1 Message

February 3rd, 2010 18:00

I've read lots of same complaints about this laptop! My 1526 began to lose the charge & the indicator was it wouldn't keep the date/time and eventually just would'nt turn on. When it would miraculously turn on, because the date/time defaulted to nov 2007 all the security certificates were invalid so I couldn't log in to my bank account/email accts/etc. Quick fix was to change the date/time and the cert would come into date and i had access.  Saying that...I bought a $100 battery that fits at the back of the laptop. Nope didn't work. I have a friend who said since it doesn't power up he'd be happy to mess it up further, so by then I was so fedup I was going to smash it against the sidewalk or let him have a go at it. He went to Dell.com and pulled the owner's manual on lne to see the layout of where everything is inside this laptop. He found a "watch" battery under the keyboard,, went to WALMART and bought one just like it for $5, inserted it and whatchaknow! It worked. I didn't need that freakiing $100 battery but hey, at least I know it's new too. Once the watch battery was put in all the time/dates programmed in perfect harmony with the rest of my 1526 world and all the laptop stars lined up & the laptop is fast/quick and running brandnew. Hope this helps anyone out there with the power charging problem.It was a $5 fix but you got to get into the guts of the laptop which is scary in itself!

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