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Inspiron 9400/ATI x1400/video flicker on external dual lcds
I researched the forum and found that flickering on the external outputs may be related to font size and cables...
I've checked those items they are correct. My issue has been narrowed down to having both the DVI and VGA running together in a dual monitor setup... as long as only one is running, everything is nice and dandy... put both running and there's a quick (less than a second) flicker and it's something that could happen one second and not happen again for 30-90 seconds... maybe more...
I've read that running both external outs puts load on the card, but I couldn't imagine that it's something that can't be resolved...
I am running the latest drivers from dell 7/15/2006 for ATI... what are the chances that the card is defective?
any other suggestions?
if the opinion is that the card is defective, what is the best way to warranty it? meaning... I don't want to be on the phone with a dell tech support guy for 3 hours before they finally realize, "Ok... we'll look into it"
inspiron 9400
core duo @1.83
2gb ram
x1400
maaximuus
30 Posts
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September 8th, 2006 13:00
Message Edited by maaximuus on 09-08-200610:00 AM
Glen T
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September 8th, 2006 18:00
maaximuus
30 Posts
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September 8th, 2006 23:00
maaximuus
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September 9th, 2006 06:00
maaximuus
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September 9th, 2006 07:00
Glen T
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September 9th, 2006 14:00
Go, Maaximuus, go!! I'll stand by and wait for the results of your testing before I commit to a change. I did try installing non-Dell drivers prior to my HD crash, and managed to screw my machine up a bit. So I'll wait to hear from you after you've had a chance to test this for a couple of days.
Sounds hopeful...
notebookvet
54 Posts
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September 11th, 2006 16:00
Looking forward to Maaximuus' long term results too.
Meanwhile, before starting a new thread, here a question, as you have the same X1400 with Inspiron (9400 or similar).
I know our other (Dell) machines (with Windows XP) don't do this, and I haven't installed one piece of new software on this one.
Problem is:
After screensaver when coming back, after a couple of seconds there is an obnoxious redraw on both screens. Takes long (a second or two), is obnoxious (black areas). This isn't supposed to be that way. Does e.g. Maaximuus observe that same problem? Does it go away with any trick or upgrade?
After reading http://www.tweakguides.com/ATICAT_1.html I'm considering ATI Tray Tools http://www.guru3d.com/article/atitraytools/189/ but might just be conservative and live with it as it is. After all, my biggest problems seems solved a while ago.
Glen T
61 Posts
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September 11th, 2006 17:00
Suggest you check the screen saver you are using. If it is something that involves OpenGL, such as flying captions, it uses a lot of CPU cycles and memory. I just use the default WinXP logo or a blank screen. Don't have any issues coming back.
When testing, watch and see how much disk activity it is doing while reloading. This is a clue (it may be swapping a whole bunch of data).
notebookvet
54 Posts
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September 11th, 2006 18:00
No OpenGL or such. Used Marquee, now also tried WinXP logo, problem persists.
Interestingly the problem (couple seconds after screensaver obnoxious redraw: black, slow, large areas) DOESN'T get triggered by the screensaver code, but by the PASSWORD locking code.
Proof: First, if I move the mouse with the grace period before password locking (five seconds) it doesn't occur. Second, if I turn off password locking it doesn't occur.
Hint: I'm also (but not only) using savescrn.exe to test. Problem existed before I used savescrn.exe to test.
And as I'm saying, we have a few quite similar machines here. The one difference here is the ATI X1400.
What a painful experience. I'm required to have the password on. That flicker every time causes a reflex / fear "work data lost" until I consciously know it's ok.
Glen T
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September 14th, 2006 13:00
notebookvet
54 Posts
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September 14th, 2006 14:00
Here is my status: After I had it all working fine for many days (not sure whether one week or two) now I start getting flickering again. Here at a client's office, where it is rather cold.
It read about ATI Tray Tools (by some guy, not by ATI) and about PowerStrip and I installed them both, but then uninstalled them again. I read about PCI latency, but can't figure for sure whether it also would apply to PCI-E and can't figure for sure those tools would set it right. What's most disconcerting about those tools is that they don't seem to get basic facts right, like internally 1920x1200 and externally 1600x1200, they tell me both 1600x1200, which tells me they look in the wrong place or report wrongly, so I don't trust them with other settings either.
Then (in the spirit of Dell wanting me to remove everything) I removed my Intel wireless 10.5 dirver (the one with the bad rep for memory leaking, Dell A04) and went back to Intel wireless 10.1, Dell A03. Didn't fix it either. You expected that, right?
One reason why I tend to think it is a problem specific to ATI X1400 is that we have another Inspiron 9400 and an Inspiron 9200 and I haven't installed anything on this problem machine that isn't on the other ones (which I installed myself too). Of course Dell wants me to run the machine with everything off, but what am I supposed to work then, just sit there and wait an hour or longer, watching it, doing nothing?
This flicker is obnoxious!
notebookvet
54 Posts
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September 14th, 2006 14:00
While at it, what do you get if you go into Registry Editor (command line regedit) and look at
HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\CDS\0000\0\Memory
at value
Size
I have
629 MB (0x00000275)
My Inspiron 9400 has 4GB of RAM (667MHz) in it (found out I could do that in the manual that came with our first 9400). Windows XP, BIOS etc only give me 3GB. That's what I needed. At least if the video card would get to use some of the rest that would make me feel better about what the cost was. Up there above 3GB there are multiple use of addresses and such.
Fyi, these registry entries are "written out" by some piece of ATI code. That doesn't mean if you change them something will change in the way things work. That's one reason why some tools report different settings, depending on where they are looking. Even that it says 629 MB doesn't mean the card really uses it. Just curious anyway.
Message Edited by notebookvet on 09-14-200610:26 AM
Glen T
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September 15th, 2006 03:00
Glen T
61 Posts
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September 15th, 2006 13:00
maaximuus
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September 16th, 2006 01:00