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March 27th, 2014 12:00
Issue with pixelated screen..
I have a Dell XPS M1530 laptop, over the last couple of weeks, the screen would all of a sudden change to look crazy pixelated, sometimes it would freeze like that, but most of the time it would automatically reboot. It started happening more and more often, and the last day or two, sometimes you would go to use it, and it would be on but the screen would be black, and you'd have to reboot it several times to get it to come on. Also, it seems like the bottom is a lot hotter then normal. Is this a video card issue or could it be something else? I'm not a computer guy at all, so any thoughts would be appreciated, thanks!!
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ejn63
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87.5K Posts
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March 27th, 2014 13:00
Unlike the 3520, the nVidia chip in the 1530 is known to be of faulty design -- you may be able to eke out a few more days or weeks of use, but the chip is in its death spiral.
ejn63
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87.5K Posts
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March 27th, 2014 13:00
The symptoms are classic for a bad nVidia chip - and two things argue for replacing the notebook rather than replacing the mainboard: the cost will be high particularly in light of the advanced age of the notebook, and you'll get another of the same video chip, which has a known design flaw.
A mainboard will run $200+ labor to replace -- not worth the cost.
New system time.
missleman
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March 27th, 2014 13:00
I agree with EJN63 but I might have another solution. I just fixed my wife's Inspiron 3520 yesterday because it had the same problem. I traced it back to a bad nVidia Geforce GT 620M Graphics driver installation. Try rolling back the video driver and see if the problem clears up.