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March 29th, 2013 11:00
Keyboard problems/not working
Hello Roshan L
I'm just getting back to the community regarding my laptop keyboard. After all the troubleshooting for the keyboard because it wasn't working. I had left out one point, that all the system scans that were run pointed to my computer being at risk and to back up my files.I continued to use the laptop for the next two weeks and successfully save my system to disks just in time,while oblivious as to what had come next.That next day while doing my ususal getting e-mails, reading news, the screen turned blueblack.This must be the screen of death that I hear everyone talking about on the forum. I proceeded to shut the laptop off and to turn it back on and all I get is this continuous loud beeping sound. The keyboard was just one part of the laptops failure leading up to it death. I'm disappointed in the manufacturing quality of this computer,so basically I just threw money down the drain because I'm nolonger under warranty and I've had it just 19 months and I was getting that risk message since January.Reading all the complaints tells me this wasn't a good Dell model M5030.I think dell should standup and make good on the repairs even if its not under warranty anymore.
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DELL-Roshan L
6 Operator
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4.4K Posts
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April 3rd, 2013 05:00
Hi roroc,
Welcome to the Community,
The system may emit a series of beep sounds if its not able to display any errors.Beep codes can be used as diagnostic indicator.
Could you confirm the number of beeps you hear when you try to turn on the system? Do you get any display?
Also private message me your system Service Tag number.To private message click on my user name and click start conversation.
Thank You
roroc
4 Posts
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April 7th, 2013 11:00
Roshan L
There is 7 beeps upon turning on the computer and not a display.I will send you a message.
DELL-Roshan L
6 Operator
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4.4K Posts
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April 9th, 2013 01:00
Hi roroc,
I've replied to your private message.
Please reply with the requested information.