Laptop cant find my built in Cam or external mouse...why!!!

Hi velvet22,

Please share the system model and operating system installed. 

Check under 'Imaging Devices' in 'Device Manager' and see if the Integrated webcam gets detected. To check webcam in 'Device Manager':

• Click on “Start” and right click on “Computer”.
• Click on “Manage”.
• Click on “Device Manager”.
• Under “Imaging Devices”, you will find the 'Webcam' listed. 

If issue persists, you may uninstall the USB root hubs and check if it makes any difference. To uninstall USB Root Hubs:

1. Expand ‘Universal Serial Bus controllers’
2. From the list, look for ‘USB Root Hub’
3. Right click, choose ‘Uninstall’, choose ‘Ok’
4. Uninstall all ‘USB Root Hub’ listed
5. Wait for all the drivers to get uninstalled
6. Restarted the computer
7. Restarting the computer will install ‘USB Root Hub’s automatically on the computer

If there is an issue with loose webcam cable, you may press the area near webcam and see if it makes any difference. In case your system has Windows 8, It has 'Camera' app. You can access the 'Camera' app from the start screen. In case you are not able to see the 'Camera' app on the start screen, you can download it from 'Windows Store Apps'.

• From the Start screen, click the 'Camera' tile to open the app
• If the app asks to use your camera and microphone, choose 'Allow'
• Adjust the settings, if desired
• To snap a photo, click anywhere on the screen
• The camera app saves all your snapped photos and videos in a folder called 'Camera Roll' in your Pictures library.

In reference to issue with touchpad, you may simply try is to uninstall and re-install the touchpad driver from 'Device Manager' by following the steps below:

• Click on “Start” and right click on “Computer”.
• Click on “Manage”.
• Click on “Device Manager”.
• Under “Mouse and other pointing devices”, you will find the touchpad driver listed.
• Right click on it and click on “uninstall”. 
• Check the box to delete the software.
• Restart your system 
• Click on the below link: http://dell.to/QjjZDA
• Enter the Service Tag of your system and select the operating system. 
• Go to “Input” and click on the touchpad driver available.
• Download and install driver by following onscreen instructions. 

Please share the findings.