Welcome to the Community. An Error code 0123 means a Memory integrity test failed. So reseating the memory is part of the troubleshooting process. Check the error code list below.
Use the below link to reseat your memory, or just try one memory at a time, check if the issue is with just one memory stick, and try running the diagnostics again.
It looks like on of the two memory chips is dead. The other chip works in both slots with out and error during diagnostics. The other won't load the laptop at all. It's an old laptop now so I'll think I'll let it run with 1gig of ram. Thanks for the reply.
DELL-Royan S
4 Operator
•
3.8K Posts
1
April 6th, 2012 22:00
Hi,
Welcome to the Community. An Error code 0123 means a Memory integrity test failed. So reseating the memory is part of the troubleshooting process. Check the error code list below.
support.dell.com/.../document
Use the below link to reseat your memory, or just try one memory at a time, check if the issue is with just one memory stick, and try running the diagnostics again.
support.dell.com/.../memory.htm
Thank you
Royan
Marrethiele
2 Posts
0
April 8th, 2012 19:00
It looks like on of the two memory chips is dead. The other chip works in both slots with out and error during diagnostics. The other won't load the laptop at all. It's an old laptop now so I'll think I'll let it run with 1gig of ram. Thanks for the reply.