I am encountering the same runtime error, but the program causing it is not IE. SmartView, which is a Sprint application that manages a USB air card device, is the culprit. Here is the message (from the Microsoft Visual C++ Runtime Library) I get when SmartView is launched:
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have spoken to Sprint tech support, and they claim that the problem is not in the mobile device or the SmartView software, and I tend to agree because I have uninstalled and reinstalled both SmartView and Microsoft Visual C++. I have had the USB device checked at a Sprint store, and it worked fine on their PC. The same error occurs at startup or when I try to launch the SmartView app. I have also run scf scannow and have reset IE.
So what do we do in the meantime? I never before had a problem with my Inspirion B130. But now I do for the same runtime error as this. Is there a fix, other than purchasing a new laptop? Thanks.
DmcDK
2 Posts
0
November 15th, 2007 10:00
gfk1220
4 Posts
0
February 3rd, 2011 07:00
I am encountering the same runtime error, but the program causing it is not IE. SmartView, which is a Sprint application that manages a USB air card device, is the culprit. Here is the message (from the Microsoft Visual C++ Runtime Library) I get when SmartView is launched:
Runtime Error!
Program: C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
I have spoken to Sprint tech support, and they claim that the problem is not in the mobile device or the SmartView software, and I tend to agree because I have uninstalled and reinstalled both SmartView and Microsoft Visual C++. I have had the USB device checked at a Sprint store, and it worked fine on their PC. The same error occurs at startup or when I try to launch the SmartView app. I have also run scf scannow and have reset IE.
Anyone else?
rentalman542005
1 Message
0
February 4th, 2014 15:00
So what do we do in the meantime? I never before had a problem with my Inspirion B130. But now I do for the same runtime error as this. Is there a fix, other than purchasing a new laptop? Thanks.