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April 14th, 2016 00:00
My computer wont turn on anymore
I was working on my computer, when the screen suddenly started flashing on and off, sometimes slow, sometimes fast until it finally turned off. I tried charging it even though I am sure it was charged fully when this happened, I tried to turn it on again but it won't turn on.
I just got this computer 5 days ago for my birthday, it is an Inspiron 7568 2-in-1 Dell computer(new).
Can this problem be fixed, or should I return it and get a new computer?
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BigStef
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April 14th, 2016 07:00
Hi Robin,
I have the same problem with my E7450 (brand new) and the diagnostics test does not start after trying to pressed the power buton with the battery remove.
Thanks for your help.
DELL-Akshatha M
2 Intern
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April 15th, 2016 09:00
Hi BIGSTEF,
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell