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8 Posts

42691

June 3rd, 2013 19:00

Need help with error code 0xc0000001

I am having a issue with error code 0xc0000001. When I try the shift f8 option it goes to the the diagnostic option not the recovery option. I'm running windows 8 & it's a dell Inspiron 3520. It happened while I was updating drives. What do I do. The laptop is 3 months old

4 Operator

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2.2K Posts

June 3rd, 2013 23:00

Hi alphasigs819,

You may try to crash your system 3 to 4 times to access Advanced Recovery Options. For crashing Windows 8 system, you may power off the system while it is trying to load Windows OS (i.e. after Dell logo), either by taking the battery out or by pressing and holding the power button down till the computer powers off. Once you are able to access Recovery Options, perform the steps mentioned below:


  • Power off the computer
  • Restart the system. At the system logo screen immediately  press and hold 'SHIFT' and tap the 'F8' key to enter'Recovery' and select 'See advanced repair option'.






  • At 'Choose an option' click 'Troubleshoot'






  • At 'Troubleshoot' click 'Advanced options'






  • Right at 'Advanced Options' screen left-click 'Windows Startup Settings' 






  • Now, at 'Windows Startup Setting' click 'Restart' and allow your system to finish with the process. It will do the repair without making any changes to your important folders. 



If the issue persists, you may try 'Automatic Repair' option in the above step and check if it is able to fix the issue.

Thanks & Regards
Manshu S
#iworkfordell

1 Rookie

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8 Posts

June 4th, 2013 16:00

I tried the crash option and that isn't working. It still goes to the same screen where it gives the error code. Maybe I am doing it wrong. Will wait for next option

4 Operator

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2.2K Posts

June 15th, 2013 06:00

Hi alphasigs819,

Sorry for the delayed reply as I was away.

Please let me know if you have Windows 8 re-installation disk.

Also, send me the service tag and name listed on the account in a private message.

Thanks & Regards
Manshu S
#iworkfordell

1 Rookie

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8 Posts

June 15th, 2013 09:00

I do not have a windows 8 re-installation disc. Is there a way to get one?  Also how do I send you a private msg

4 Operator

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2.2K Posts

June 20th, 2013 04:00

Hi alphasigs819,

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and name listed on the account so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Thanks & Regards
Manshu S
#iworkfordell

2 Posts

September 5th, 2013 08:00

I am having a issue with error code 0xc0000001.

I'm running windows 8 & it's a dell Inspiron N5050.

The laptop is 5 months old
I tried the crash option and that isn't working.

It still goes to the same screen where it gives the error code.

2 Posts

September 5th, 2013 08:00

Hi  DELL-MANSHU S

I have same problem that  alphasigs819, would you help me please?

i have Dell Inspiron N5050 

regards

2 Posts

March 8th, 2014 18:00

I am facing same problem tried F8,crashing,F12 but no resolution.

i am having Inspron  5420 laptop.

Pl help

rgds

Sunil

1 Message

June 2nd, 2014 03:00

Hello alphasigs819,

I have the same problem and have tried everything on this page without success. Please contact me as well.

Thanks,

Fifthwave

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