4 Operator

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2K Posts

January 9th, 2013 03:00

Hi shabi,

I request you to check if the modem is connected properly. You may also refer the below link for further help:

http://dell.to/Zq1CQo

If none of the above steps work, Request you to send me the system service tag along with type of network card and modem through private message so that I can check and let you know what needs to be done next.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

4 Operator

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2K Posts

December 25th, 2012 10:00

Hi shabi,

The error code 28 indicates that the driver for this device is not installed. The recommended resolution is to install the compatible device driver.

Request you to follow the below steps:

(1) Uninstall the driver

a. Click Start, type devmgmt.msc and hit enter.

b. From the list of items, right click on the network controller item and click uninstall.

c. Restart the computer.

(2) Download and install the driver

a. Use the below link and select the driver by selecting the right network card:

http://dell.to/W0CjlO

b. Right click on the driver setup file and click run as administrator.

c. Once the driver is installed, restart the computer.

If you have further questions please reply to the same post.

1 Rookie

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4 Posts

January 8th, 2013 07:00

Hi Kiran,

   I alrdy done this steps ,but modem not detecting. installation time errormsg coming  "Driver installation failed:Could not find the MODEM device for this driver",how to solve,pls

1 Rookie

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4 Posts

January 15th, 2013 11:00

Hi kiran,

         modem driver installation time one window appears like  and search the modem but after some time warning msg coming 'modem not found', what to do???

1 Message

March 5th, 2015 12:00

Hello

I have the same problem after I had to reformat and start from scratch.

I can use bluetooth and hardwire into my LAN, but WiFi toggle is no-existent.  I have installed several drivers from the Dell site, but nothing works.  One of the install was trying to find the driver on Microsoft, but still nothing.  Got a "No driver found" pop-up   In my Device Manager, I have 2 "Other Devices", one is Network Controller, the other is "Unknown Device", both with the ! icon.    

What can I do?

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