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3447680
PC not recognizing AC adapter although it is working well.
Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:
"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."
I don't know why I am getting this message since:
- I am using the 65W Dell AC adapter that came with the laptop
- The adapter is charging the battery properly
- The green light on the adapter stays on all the time when in use
- The port connection is fine
So, other than this annoying error message, everything seems to be working fine.
Should I just ignore it ? If not, what else do you recommend I do ?
jason55
2 Posts
0
November 26th, 2016 23:00
at what stage do you get this error message, is it at the window level or the bios level