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13442
June 4th, 2012 22:00
Please connect a 65w ac adapter
I had a problem a couple weeks ago with my laptop not charging my laptop, after going through some diagnostics steps with dell over the phone, they sent a technician out to replace the motherboard, ac adapter and memory. Now when I start the computer I get the error saying that I need a 65W power supply, could they have sent the wrong power supply, or maybe is there some settings in the bios of the new motherboard that need to be changed? I have a dell xps m1530 and the part# on the power supply they sent is DF266
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Niteowlpc
13 Posts
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June 5th, 2012 06:00
I am unable to update the bios because it tells me that my battery needs to be charged to 10%, and the power adapter is not charging the battery. The power icon near the clock says the battery is at 0%, it recognizes that the adapter is plugged, but says battery is not charging. I also tried removing the battery and starting the computer with only the ac adapter, it still gets the error on startup saying that I need to plugin in a 65w adapter, but once I hit F1 the computer starts up fine.
Niteowlpc
13 Posts
0
June 5th, 2012 22:00
I accepted your friend request. My service tag is <ADMIN NOTE: Service tag removed per privacy policy> . When the technician was at my house last week, he replaced motherbiard, ac adapter and memory.