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plugged in not charging ? bios flash without battery ?
laptop : Dell XPS M1530
had it only for a year or less.
battery was fine until two days ago, plugged in, not charging , stuck at 4%.
did a LOT of research online, tried all the methods & combination of removing / reinstalling ,...etc. none worked.
read that if i flash bios then it should work. problem is that i can not flash bios since battery is (perceived by the system) less than 10% .
how to fix this ???
would system restore / restore to factory settings resolve this ?
please help . i'm quite sure the battery it self is fine and this is rather a software thingy.......
had it only for a year or less.
battery was fine until two days ago, plugged in, not charging , stuck at 4%.
did a LOT of research online, tried all the methods & combination of removing / reinstalling ,...etc. none worked.
read that if i flash bios then it should work. problem is that i can not flash bios since battery is (perceived by the system) less than 10% .
how to fix this ???
would system restore / restore to factory settings resolve this ?
please help . i'm quite sure the battery it self is fine and this is rather a software thingy.......
can't be the power adapter, when I ran the diagnostics it is clear for the adapter, and the system is working fine if the adapter alone is plugged in, tried different wall outlets, no difference.
- the messages i get:
If only adapter plugged in : "The AC adapter and battery MUST be plugged in before the system bios can be flashed"
If adapter and battery plugged in : "Make sure the battery is more than 10% charged to flash bios"
..............please help !
If only adapter plugged in : "The AC adapter and battery MUST be plugged in before the system bios can be flashed"
If adapter and battery plugged in : "Make sure the battery is more than 10% charged to flash bios"
..............please help !
melsevier
2 Posts
0
October 5th, 2013 06:00
When in doubt go to LINUX. http://askubuntu.com/questions/27065/brand-new-battery-is-100-charged-but-at-0-capacity
ejn63
9 Legend
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87.5K Posts
1
October 5th, 2013 12:00
The BIOS isn't the issue - you have a hardware problem.
And the requirements are there because a power outage during a BIOS flash can permanently render the mainboard unbootable.
jmoisan
4 Posts
0
October 5th, 2013 12:00
have you tried holding the power button down to reset the bios or remove the battery completely and plug it in using AC only power.Then try to update it?
another thing to try is to disable the Microsoft ACPI-Compliant Control Method Battery under battery in the Device Manager then try the update.
JonathanGo
3 Posts
0
October 5th, 2013 12:00
I have tried all these long time ago. dell support need to make a bios flash without the battery and charger limitations. they just dont want to do listen
jmoisan
4 Posts
0
October 5th, 2013 23:00
https://wiki.ubuntu.com/DellBIOS
if you have access to a battery backup that works.
grummbunger
9 Posts
0
June 26th, 2014 17:00
the problem is not the lack of adapter, the problem is the bios disregards the adapter (can not define it) running the computer without a battery it still turns on.. ie adapter works. the circuit inside the machine does not set the current to charge the battery, in windows the battery says 504 hours left 19% battery and does not indicate the plug being in or charging taking place. i feel that the problem (though perhaps has been defeated by flashing, i do think the flashing is unnecessary. i feel that the unit on the mother board is just triggered as full or has gone into a safety mode due to a short. i feel that in time it will reopen the circuit. though i have removed all power and bios battery, i think i need to do this for an extended period of time so the flea power is exhausted. alas i think my laptop is actually not going to do this even though i have seen many computers recover within minutes of this problem. if anyone has had this 509 hours left 19% (numbers not relevent) problem and recovered it let me know. ps i set bios to charging behaviour enabled, and in windows i set the charging to enable, i have uninstalled and reinstalled the battery controller.
hidrums
1 Message
0
August 17th, 2014 03:00
I also have similar problem with my dell inspiron 1520. I see close to 4000 hrs with 62% battery charge.. The battery does not get discharged but also not charging.. I am not able to update service back as my system is showing as running on battery. As soon as I unplug the charger, the system turns off.. Really bad of Dell..
wordsmithereens
1 Message
1
March 14th, 2015 16:00
This may help in some cases.
I had the same error about not charging. I knew the battery and charger were good - they worked on a different M1530, and charged.
Figuring I had nothing to lose, I downgraded the BIOS from A12 to A09, and the issue was resolved.
Salman786
1 Message
1
March 23rd, 2015 09:00
EVEN THOUGH I WAS ABLE TO FLASH NEW BIOS WITH BATTERY AT 2% PLUGGED IN NOT CHARGING BUT IT DID NOT SOLVE THE ISSUE. MAY BE BECAUSE I FLASHED A08 ON A08(I DONT KNOW IF UPGRADING A08 TO A09 SOLVES IT OR IF ITS EVEN SAFE? [I HAVE DELL INSPIRON 15R 5537] ANY ADVICE OUT THERE WILL BE HELPFUL). REINSTALLIG WINDOWS AND UPDATING DRIVERS INCLUDING THE BATTERY DRIVERS ALSO DOES NOT HELP.
ANYWYS HERE IS A TUTORIAL FOR THOSE WHO WANT TO GIVE IT A TRY ANYWAY.......
STEP 1
MAKE A BOOTABLE USB
http://www.dell.com/support/article/us/en/04/SLN143196/13
STEP 2
DOWNLOAD BIOS FROM DELL SUPPORT AND PASTE IT INTO THE BOOTABLE USB http://www.dell.com/support/article/us/en/04/SLN284433/13#How_to_update_USB_flash_drive
(STEP 4 ONLY IN THIS TUTORIAL)
STEP 3
REBOOT THE SYSTEM AND INSTEAD OF TYPING: Diag C:\> O9010A12.exe (AS INSTRUCTED IN THE ABOVE TUTORIAL)
TYPE: Diag C:\> O9010A12 /forceit
(WHERE O9010A12 IS BIOS NAME THAT YOU DOWNLOADED INITIALLY)
AND HIT ENTER
ENJOY!
(MAKE SURE YOU DO NOT HAVE ANY POWER CUTS OR REMOVE YOUR AC ADAPTER WHILE THE BIOS IS BEING UPDATED OR YOUR LAPTOP WILL BE BRICKED AND BECOME A TOASTER)
CompITA
2 Posts
1
March 23rd, 2015 13:00
I don't take the time to reread all the posts . I think I remember this thread . Your problem could be the cord, the power board 'that is the part on the laptop you plug in to ', or the battery . You can test the cord with a continuity tester . You may need a paper clip to reach each pin . They're videos on how to do this I'm sure . You may just need to clean off the connectors on the battery . You can do that with a pencil eraser . If you have a laptop you can test the battery on try to see if you get charging icons . If the power board on your laptop is separate from the motherboard it may not cost much to replace . Laptop's are very fragile . I wouldn't recommend opening your laptop without experience . It's not like a desktop . Desktops are simple . It's too easy to break a laptop . I know I was searching for this topic with a certain laptop. I read somewhere that the power board would stop charging if you had old bios. That could be part of the problem in some cases. If your cord test bad replace it with a cord with the same voltage and amps . It will say on the 'brick' power supply what you need .
JavierMM
1 Message
1
June 19th, 2015 18:00
A big question with a simple answer:
Open a command line as Administrator. Put your BIOS file (say "1750_A06.exe") into a simple temporary folder in your root drive. It could be for example: "C:\temp" (You can rename the 'temp' folder whatever you want).
And finally put this command into your CMD: C:\temp\1750_A06.exe/forceit )
Be careful not to put any space in between
Vavo -dell
1 Message
0
February 1st, 2016 03:00
cinfirmed /forceit starts the bios update without batery inserted.
Samuel Aponte
4 Posts
0
March 18th, 2016 12:00
This is the one! I follow this simple steps an really work! Thanks! Thanks! Thankssssss!
delli3 3521
2 Posts
0
May 9th, 2016 07:00
not valid bios
delli3 3521
2 Posts
0
May 9th, 2016 07:00
bios ps2