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13 Posts
0
27829
August 25th, 2012 15:00
Solve a problem with NVIDIA graphics driver
Hi,
Ever since i have been getting this message though action centre my laptop either freezes which means i have to restart my laptop or blue screens, I have only discovered that it happens whilst playing games such as LoL, Dead space 2 and fable. I have a Dell XPS 15.
Thanks
aflyingweed
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DELL-Deepa R
62 Posts
0
August 27th, 2012 04:00
Hi,
Please follow the below mentioned steps that can fix the issue:-
1. Verify the compatibility of the game.
2. Update the BIOS of your system if not updated yet. Refer to this link and select the correct Operating System:-
www.dell.com/.../xps-15-l521x
3. Uninstall the existing Video driver. Click on Start – type Device Manager and click at the top – right click on the Video driver listed under the Display tab – uninstall it and restart the system.
4. Install the latest Video driver from the above mentioned link.
5. Set the display to an optimal resolution. Right click on the desktop – click on Screen Resolution – select the one that says “Recommended”.
6. Increase the size of the virtual memory. You can refer to this link:-
windows.microsoft.com/.../Change-the-size-of-virtual-memory
7. Install the latest Direct X version. Download the web based installer from:-
www.microsoft.com/.../details.aspx
8. After performing all these steps if the issue is not fixed you might need to reinstall the game.
Awaiting your response.
aflyingweed
13 Posts
0
August 28th, 2012 13:00
It hasn't worked at the moment but when i try to download the BIOS i receive this message:
IHIS: Get support mode error in SMI
SMI return code: 0xEF
any ideas?
thanks
aflyingweed
asmil
29 Posts
0
October 5th, 2012 18:00
Hello Deepa R,
I have a DELL XPS L502x with NVidia GeForce 540M Optimus. I want to uninstall the video card driver. Can the same way to uninstall my driver?
I have not updated the BIOS. How do I do it for my laptop?
Thanks in advance
Asmil
ngilles
1 Message
0
January 6th, 2013 06:00
I've got the same message when trying to update my BIOS:
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IHIS: Get support mode error in SMI
SMI return code: 0xEF
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I've got a XPS 15z with Win7 64 Bit