Start a Conversation

Unsolved

This post is more than 5 years old

5164

May 8th, 2014 18:00

Something is wrong with the display or LCD screen. How to fix? (with a video of what it does)

Ok, so let me start off by saying ths pc is no longer under warranty. For the last 8 months or more i've had the Dell XPS M1530 and it's had it's small share of problems but nothing like this. I've noticed that at times the "Video Kernel Mode Driver" or something very similar to that would crash occasioanly at very random times. This past weekend it went haywire. Giving me BSOD's 2 times and afterwards Video driver Kernel thingy crashing about 3 times consecutively. I start up the pc and the audio is fine i can hear Windows starting, i blindly enter my password and again i hear the little windows chime telling me im logged in, that's it. I tried hooking this up to a monitor by VGA and HDMI and nothing worked. My question is, is this repairable? I really don't want to spend any money on it because i already have the tools.

   THERES the video of what it does and me explaining.

Any help in getting this solved and fixed would be so greatly appreciated!

Thx! :)

May 8th, 2014 22:00

To begin with, try reinstalling the display drivers: uninstall the drivers, restart the PC, install the drivers, restart the PC and then check.

If that fails, try updating the drivers.

If the above steps fail, the BSOD dump files need to be analysed. You can post the query in here:

If using Windows Vista: http://social.technet.microsoft.com/Forums/en-US/home?forum=itprovistahardware&filter=alltypes&sort=lastpostdesc

If using Windows 7: http://social.technet.microsoft.com/Forums/en-US/home?forum=w7itprohardware&filter=alltypes&sort=lastpostdesc

2 Posts

May 9th, 2014 07:00

how do you do this if you can't see anything?? is there a few buttons i need to push? you can see what i mean in the youtube video above about not being able to see anything,

1 Rookie

 • 

87.5K Posts

May 9th, 2014 07:00

The fact that you can't get an external image -- and that the nVidia chip in this system is known to be problematic - means the fault is likely with the video chip.  You'd need a new mainboard to solve the problem - not worth it on a system this old and with the troubled history of these chips.  Put what you'd spend on a repair toward a new system.

No Events found!

Top