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Synaptics Drivers Not Installing Properly
Updated to windows 8.1 and since yesterday I have been trying to install Synaptic drivers for the touchpad. I've tried both the generic driver from the official site and the driver from the dell site. Although the driver does get installed, I really can't see the synaptic device configuration anywhere. I can't double tap or scroll with the touchpad. The scrolling per se is not smooth. I have to literally drag the pointer everywhere like there's a lot of friction involved.
Could anyone help me figure out this problem?
Dell-Farooq A
332 Posts
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June 26th, 2014 04:00
Hi Mahendru1992,
Dell XPS L501X has not been tested on Windows 8.1.To know more details you can click on the link http://dell.to/1wAxVPb and find the system models that support for Windows 8 and Windows 8.1.
You could also refer to the link http://dell.to/1nGRpMA to download the Synaptics Driver for a Windows 8 System.
Hope this helps.
Dell-Farooq A
332 Posts
0
June 24th, 2014 06:00
Hi Mahendru1992,
Thanks for reaching out to us in the Dell Community Forum.
Please provide us with the System model so that I can check and provide you with the correct driver.
mahendru1992
9 Posts
0
June 24th, 2014 08:00
Dell-Farooq A
332 Posts
0
June 25th, 2014 06:00
Hi Mahendru1992,
Synaptics have not released any specific driver for Windows 8 and Windows 8.1 as they come with generic native drivers.
However I would suggest you to install the Synaptics win 7 driver in compatibility mode and check.
Hope this helps.
mahendru1992
9 Posts
0
June 25th, 2014 23:00
mahendru1992
9 Posts
0
June 26th, 2014 13:00
mahendru1992
9 Posts
0
June 27th, 2014 04:00
I don't know how, but i restarted the pc yesterday and BAM! There's the device setting. Thanks a lot Farooq.
Dell-Farooq A
332 Posts
0
June 30th, 2014 04:00
Hi Mahendru1992,
Great that the issue is fixed.
Do not hesitate to reach us out in future if there are any concerns in future.
Good Day.!