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Chris_04

9 Posts

10862

March 6th, 2008 20:00

System Exchange Question

I have a question regarding system exchanges.

 

Today a technican agreeded to set up a system exchange for my system.

 

The only thing is, I am worried that I will get another inspiron 9300, and this is a problem because I have had issues consistently with my 9300.

 

Also the 9300 dell gave me, had 1 gig of RAM originally. I have upgraded that to two gigs of RAM and am worried that the system they exchange mine for will have only 1 gig of RAM instead of the two that it has now.

 

I am just wondering if these things are likely to happen, because I do not know what system they will exchange my current one for.


Thanks,

 

Chris

ejn63

1 Rookie

 • 

87.5K Posts

March 6th, 2008 20:00

You will not get a 9300 - they haven't been made in some time.  You will either get a refurbished 9400 (still unlikely) or more likely a 1720.  If the system originally shipped with 1G and you bought another gig later, return the system with only the original RAM - if it's useable in the new system, you can re-use what you bought.  If it's too slow for the new system, you'll need to buy more RAM yourself.


Chris_04

9 Posts

March 6th, 2008 20:00

Thanks, and is the RAM for an inspiron 9300 compatible with the 1720 or 9400? If so I can just swap the RAM with the 9300 and whatever computer I get as a replacement right?

 

Also, is there a way I can get an idea of what they are sending me or do I have to wait until I physically get it to find out what I got?

Chris_04

9 Posts

March 6th, 2008 21:00

Thanks. Do you have the number I can call, and how long from today should I expect it to be processed? Also, am I able to buy new covers just in case I end up with a pink laptop?

 

Also, how can I check if the RAM in my system is PC2-5300 or higher?

 

Thanks for answering my questions.

ejn63

1 Rookie

 • 

87.5K Posts

March 6th, 2008 21:00

If you bought faster RAM than the 9300 needs, you can use it (i.e., PC2-5300). If you bought PC2-4200 you should not use it with the 1720; it'll slow things down.

You'll have to call and ask them what they're sending you - but plan on it probably coming with Vista, not XP.

ejn63

1 Rookie

 • 

87.5K Posts

March 6th, 2008 21:00

1-800-915-3355

The newer systems are painted in color, and don't take covers.

Chris_04

9 Posts

March 7th, 2008 18:00

Thanks, and I am wondering, how long will it take for my system exchange to be shown as an order? It's been over a day and all I have gotten is a dispatch number, I havent gotten any service call numbers or things like that.

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