Hi westvap,

Try to do a clean boot which can resolve the issue.

Below steps would help you clean boot:

Click Start, type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Configure Selective Startup options

• In the System Configuration Utility dialog box, click Selective Startup on the General tab.
• Click to clear the Load Startup Items check box.

Note The Use Original Boot.ini check box is unavailable.

• Click the Services tab.
• Click to select the Hide All Microsoft Services check box.
• Click Disable All, and then click OK.
• When you are prompted, click Restart.

Also, run SFC scanner on the computer :

Follow below steps to run SFC scanner:

• Open the start menu
• In the search box, type cmd
• Right click on cmd and select Run as administrator.
• In command prompt  type: sfc /scannow

Awaiting your response!