Hi:

 

Have you gone to the support page on the Dell website?  If you go to the main Dell page and mouse over the support section, you will see a link to driver downloads.  On this page, pick the Inspiron 5100 from the drop down lists.  Then go to the "chipset" section and download the chipset "drivers" (actually inf files that identify the chipset to the computer).  This will fix the USB problem (USB is part of the chipset).  Before leaving this page, go to the "network" section and expand that section.  I am assuming that you need the network card drivers.  According to that section, you should download the Broadcom drivers to properly identify your network card for the computer.  Installation of both is just a matter of double-clicking the files you just downloaded.

 

If you have already done this, then I cannot help you.  Otherwise, hope that this helps some.

 

Steve

Hi

 

Thanks, but the very first thing I did was to install the drivers for the chipset and network drivers (along with the BIOS and a couple of others). To be honest I had no idea which braodcom driver to install - I used the driver checkup programme on Dell's page to see my system setup but it didn't identify which driver I needed; I tried a few of them which all produced the same results.

 

As of this moment, my USB problem is solved but I still have an ethernet conflict and I would appreciate it if someone could tell me which broadcom driver I need or how I can go about figuring this out. I searched this forum but there seems to be conflicting advice over which drivers the inspiron 5100 needs.

 

Thanks