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Jag_1978e

1 Message

16774

December 3rd, 2007 22:00

Windows Not Booting up? Error code 0f00:136C.......Please help

I currently have a Dell Inspiron 1200 Notebook Laptop, on startup it goes to a black screen with the Error message that Windows can't load due to Blank media or no media present in the optical drive.
 
I've tried to run in safe mode but the same message also comes up with the black screen. I did do a diagnostic and it came up with the error code 0f00:136c Msg IDE device failed. I also tried to put the windows reinstallation cd in but it wouldn't read.
 
I would appreciate any info on the situation.

dgkpcon

3.6K Posts

December 4th, 2007 20:00

Try clicking on start,then in the search type:msconfig and hit enter.you will see the next menu pop up click the start up tab at top,scroll down list and only keep the neccessary items for start up.Simply click on the box to remove the check mark,the items you want at start up are the only items with a check in the box.When finished hit ok and you will have to restart,this should take care of problem if not,after you have done this run a complete system virus,adware,malware scan.At this point if they have all failed to fix this then you might have a faulty HDD,or system board.

Barbara92117

3 Posts

March 9th, 2012 06:00

I have the same problem (error message), but it doesn't start up enough to even see the start button, to change anything. Can you tell me how to start it up enough to to even see the start button. The window XP logo comes up starts to load then it goes black. Thanks for any help.

Barbara92117

3 Posts

March 9th, 2012 06:00

Thanks for your quick response. I use my laptop for work, so I really need it fixed.

It doesn't seem dead because I can run the diagnostic tests. I haven't put in a DVD because I didn't want

to have to reinstall windows unless I had to. I am on a diagnostic screen that is mmo61, and boot sequence is highlighted, with HDD being second, I read to make it first, but the cursor isn't active so I can't select

HDD on the right side of the screen to move it up to be the first to boot.

speedstep

9 Legend

 • 

47K Posts

March 9th, 2012 06:00

"Error Code : 0F00:136C. Msg:IDE device failed: Blank media is present in optical drive"

So your hard drive is dead and it cannot read the DVD Drive.

speedstep

9 Legend

 • 

47K Posts

March 9th, 2012 08:00

It is possible to have a BAD HARD DRIVE that boots the diagnostic partition but is not repairable to be bootable and useable due to Physical damage that no software is going to fix.  Drives in this condition WILL NOT WORK by being reformatted and reinstalled.  Format does not fix physical damage.

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